Question about Xerox Phaser 8400 Laser Printer

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Still having paper feeding issue

Tried cleaning all the rollers but the paper still cannot feed through.
Do you know if the Maintenance Kit roller is supposed to make contact with the large aluminum roller? I opened the side cover and observed the Maintenance Kit lift and make contact which is transferring silicon onto the large roller.

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  • Anonymous Mar 18, 2014

    A child stood inside my i need foot massager and now the large roller inside has been detatched from its holder. I can hear it rolling around inside. I've tried opening the back up but can't get it open.

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  • Master
  • 2,072 Answers

Yeah it should make contact with the drum, but it moved up and down to make and break contact with a clutch.
What I strongly suspect is that you have a bad registration clutch. That drives the rollers just out of the paper tray and is very prone to failure.
If you want to try and replace that let me know, I can get you the part number to order and tell you how to replace it. It really is not hard to do at all.
Just removal of the left side cover and a couple of clips.

Posted on Jan 13, 2009

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I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


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1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

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(1) Press the Menu button repeatedly until MAINTENANCE appears.

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The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

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1 Answer

Paper jam related to Maintenance Kit


I wonder if you got some of the silicon lubricant from the maintenance kit on the rollers.
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On a Canon MP 460 printer, the paper will not feed in straight causing constant paper jams.


If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
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  2. Press the <Menu> button.

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  3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.

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  4. Use the right / left cursor button to select [Maintenance], then press <OK>.

  5. Perform the paper feed roller cleaning three times.
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      mp450_rollercleaning.gif
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  6. Check if the paper feed roller cleaning procedure resolved the issue.
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      mp450_rollercleaning.gif
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Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.
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  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.

  3. Press the <HOME> (A) button.

    mp600_home_scroll.jpg

  4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.

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  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

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  9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

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Paper Source
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ASF
mp500_asf_led.gif
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Cassette

mp_500_cassette_feed_switch_led.jpg
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