Question about GE GSH25JFR Side by Side Refrigerator

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Variable fan, moaning

Does anyone know whether this fridge is supposed to have a variable-speed fan? Mine is varying. I don't know whether it is a feature or a problem. It sounds as if something may be loading up, electrically speaking, intermittently, and dragging down the fan voltage. As the fan spins down to the lower "speed," or back up again, it passes through some kind of resonance, producing a tone or moaning sound. It sounds as if it is haunted by a ghost. Yes, it cools OK, but I think it's running too much lately.

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  • Ben Cook May 30, 2007

    Thanks. I found the User's Manual at Inside, it says, "The fans change speeds in order to provide optimal cooling and energy savings."

    It's not the fan itself that is moaning, but rather it's the air moving through a space at just the right speed to resonate as the wind speed varies up and down way too frequently (seconds). The problem is that the fan speeds up and slows down way too frequently.

    Elsewhere, I found several reports of the same problem, which indicated that it's a bad Main Controller Board failing to control the fan speed in a sensible way. GE's part number is WR55X10552. I'll give that a try....

  • Ben Cook Sep 09, 2007

    Just to report back: I did order a new Main Controller Board from GE. I asked if there was any way to get it for free, since I suspected my old one was defective, and the answer was ABSOLUTELY NOT. You pay! OK. I pay.

    Later, I received a call explaining that I will NOT be charged. It's free! After that, I received another call verifying my scheduled service call time. I never scheduled a service call, and this subject matter never even came up, not even in the faintest expression, so I canceled that. Weeks later, I called back about my free Main Controller Board, and they said it was canceled. Thank you for that. So I ordered it again.

    When it did finally come (still free!) there were 3 parts broken and a fractured trace on the board. Not wanting to risk going through all that hubbub again (and maybe having to pay), I replaced the broken parts with parts from my old board, and wired around the broken trace.

    THIS HAS SOLVED MY PROBLEM. In the three months since the board replacement, I have NOT heard one moan or ghostly sound from the unit. Prior to that, it was a daily occurrence.

  • Ben Cook Sep 09, 2007

    Correction: I guess it hasn't been 3 months. Maybe 2 months. Anyway, the problem is solved by GE part number WR55X10552.

  • russell05 Dec 01, 2007

    I have the same problem. Seems like the fan is on a rheostat and someone turns the voltage up and then down. Some times it sounds like wind moaning around a corner or in a window. Does this seem like the same problem you have. Oh by the way it is cooling and freezing fine just making a weird noise.


  • Ben Cook Jan 23, 2008

    Russel, I'm glad that it's fixed!! I hope they gave you the board at a low cost. I'm convinced it is a manufacturing defect.

    Mine's been fine for a while now. Not a hint of ghosts for many months now. To answer your question late, yes, that was my symptom as well. (I apparently only get email notifications from this forum for posted solutions, and not comments). Anyway, I do think it *IS* a variable-speed fan controller by design; and it's just that it needs to be controlled in a sane manner.

  • 60srocker Feb 12, 2008

    Add me to the list of folks with the same problem, just not on the exact same model. Mine is a GSS25JFPC-WW. It probably uses the same board. I have sent a nastygram to GE (God's Enemy) requesting a new board for free!!!!

  • Anonymous Aug 03, 2008

    I have the same problem that's described in your posts. Thanks for identifying the issue. I'll have to call G.E. and get a new (as in free) board. It certainly fits into manufacturers defect category.

    Is it difficult to replace this yourself?


  • mskorea98 Aug 27, 2008

    So, we have the same problem. Been hereing the ghostly, whining noise out of our freezer for the last few weeks. It comes and goes but seems the most obnoxious in the middle of the night. I did some research online and it all seems to point to the faulty motherboard/controller board. I called GE who at first told me that it had nothing to do with the motherboard and that they would set up a service call (that we'd have to pay for). I asked to speak to a supervisor and she said that she would need the serial number to determine whether ours was one of the ones that qualified for a free motherboard. I didn't have that with me so I have to call back with it. If it is one of the ones, then they said they'd send out a technician and he would have to determine whether it was indeed the motherboad that was the cause of the noise. If he didn't, then we'd have to pay for his visit and whatever part he determines we need. The only reason we even have GE appliances is because it came in the house that we bought. We live in a condo complex and most of the other units have all had some kind of problems with their GE kitchen appliances in the 2 years that we've lived there. We will definitely not buy GE again.

  • Buck44 Nov 28, 2008

    Have the same problem of moaning. Had Evaporator fan replaced, and that seemed to work for almost a year, but it's back!


    The vegetable bin (bottom bin) has a circle of frost about the size of a soup can.

    We have it set to "2" coolness. Model GSS25JEPD side by side




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Genuine appliance part sales (google it) sold me a motherbaord fror 98 bucks, took less than 5 minutes to install and thought the fridget did not work because it was running so quitely, tried to resolve issue thru GE and got the run around,i would have had to pay for a service call for the estimate and they would not bring a motherbaord with them, the only tool you need is a 1/4 socket or nut driver....done too easy...

Posted on Aug 02, 2013

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Changed out the main controller board and mine and it is fixed. No more sounds of the fan speeding up and slowing down and no more moaning sound. Hope this helps someone else

Posted on Jan 22, 2008

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A variable-speed fan is highly unlikely for this unit. your fan needs to be replaced or serviced with 30W oil on shaft bushings

Posted on May 30, 2007

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