Question about Sony VAIO PCV-RX753 PC Desktop

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Error when loading windows

The hard drive has been cleaned with a shredder program and in the process of reloading windows from the Sony recovery CD I get the error "cannot normally execute the initial setting of partition information, this utility exits and your computer is rebooted"
I thought maybe a virus had partitioned my hard drive so I also tried a new hard drive and when loading the Hard Drive software that came with it I got the error "int 13 level communications: attempting int IO to drive 80 no response" then "ata level communications attempting pm ata identify" the system freezes from there. I initally thought i had a drive issue but with both drives showing errors I am wondering about a motherboard issue.
Thanks in advance for any input
Howard

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  • howardlaurie Jan 26, 2009

    problem solved

    Thank you for your help

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  • 123 Answers

Your shredder may have deleted the MBR (see http://www.geocities.com/thestarman3/asm/mbr/BootToolsRefs.htm for repair tools)
Also the disk partitions may not be recovered by your cd so they will have to be reinstated using PartitionMagic or, if you know how to use it, fdisk in c:\windows\command
Check your disk controller settings and drive types in the setup screen available before booting.
The software is unable to read/write to the drives possibly because of a drive type error or the type of interface selected for the controller in setup.
ATA33 drives have problems on ATA66 settings etc....
If your motherboard was failing it would not correctly select the drive types at boot. It would report

DRIVE C: <none>
and u would get a boot failure.
If you got as far as the setup for your recovery CD I would be surprised if the motherboard was failing.
Swap your DVD to the old Drive cable and try to boot from it. If the controller on the motherboard is bad it wont boot.
Check your cables for damage too..
Hope this helps

Posted on Jan 07, 2009

  • Tim Higgins
    Tim Higgins Jan 07, 2009

    Your shredder may have deleted the MBR (see http://www.geocities.com/thestarman3/asm... for repair tools)

    Also the disk partitions may not be recovered by your cd so they will have to be reinstated using PartitionMagic or, if you know how to use it, fdisk in c:\windows\command

    Check your disk controller settings and drive types in the setup screen available before booting.

    The software is unable to read/write to the drives possibly because of a drive type error or the type of interface selected for the controller in setup.

    ATA33 drives have problems on ATA66 settings etc....

    If your motherboard was failing it would not correctly select the drive types at boot. It would report



    DRIVE C:

    and u would get a boot failure.

    If you got as far as the setup for your recovery CD I would be surprised if the motherboard was failing.

    Swap your DVD to the old Drive cable and try to boot from it. If the controller on the motherboard is bad it wont boot.

    Check your cables for damage too..

    Hope this helps

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Hi dennis I encounted Oxcoooooe9 on my aspire 5738 how to resolve pls advise with thanks


How do I restore my computer using the eRecovery Management program outside of Windows? How do I restore my computer using the eRecovery Management program outside of Windows?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
Note: For video guided assistance using the eRecovery Management program to restore your computer please visit our How do I restore my computer using the eRecovery Management program? answer.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
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  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
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  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

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Tip

How to use System Recovery console (steps)


Starting a Recovery

Turn on the computer and immediately begin pressing the F10 key repeatedly until a Recovery Screen appears.
You can also start a recovery from recovery discs, or from Windows. For more information refer to Performing a Full System Recovery in Windows XP .
Back to top

Recovery is taking too long
If your computer stops responding after using the recovery program, do the following:

NOTE:If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).

1 Exit the stalled recovery process by pressing the POWER button on the PC until the power turns off, this takes approximately five seconds.
2 Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.
3 If you are using recovery discs, be aware of the following items:
4 If you created the recovery discs using Recovery CD Creator, be sure to run the recovery from the same drive that you used to create the discs.
5 Clean the discs with a soft, clean, lint-free cloth wetted with distilled water. Wipe from the center of the disc to the outside edge. You may also use disc cleaning kits or disc restoration kits from your local computer store. These kits produce better results than using cloth and water.
6 You may also use available CD/DVD Drive cleaning kits to clean the laser reading lens of the CD or DVD drive.
Try running a full system recovery again from the hard drive by turning the on the computer and pressing the F10 key until a Recovery Screen appears. This performs the recovery from the hard drive.
7 If the recovery stops when recovering from the hard drive, use the section Disc errors occur during the recovery process to eliminate errors on the drive. Try recovering again after the disk errors are removed.

___________________________________________________________________________________________________________________

If your computer stops responding after using the recovery program, do the following:

NOTE:If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).

1 Exit the stalled recovery process by pressing the POWER button on the PC until the power turns off, this takes approximately five seconds.
Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.

2 If you are using recovery discs, be aware of the following items:
If you created the recovery discs using Recovery CD Creator, be sure to run the recovery from the same drive that you used to create the discs.

3 Clean the discs with a soft, clean, lint-free cloth wetted with distilled water. Wipe from the center of the disc to the outside edge. You may also use disc cleaning kits or disc restoration kits from your local computer store. These kits produce better results than using cloth and water.

4 You may also use available CD/DVD Drive cleaning kits to clean the laser reading lens of the CD or DVD drive.

5 Try running a full system recovery again from the hard drive by turning the on the computer and pressing the F10 key until a Recovery Screen appears. This performs the recovery from the hard drive.
If the recovery stops when recovering from the hard drive, use the section Disc errors occur during the recovery process to eliminate errors on the drive. Try recovering again after the disk errors are removed.

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How Do I Correct the Error and Recover an Acer Computer hard drive?


In order to correct the hard drive partitions so the recovery program will work, you can use a variety of tools listed below.

1) Active@ KillDisk - Use their free killdisk program to wipe the hard drive clean off all partitions.

2) Ubuntu or another Linux alternative bootdisk. Create a boot disk for the Ubuntu Live CD and boot the computer from it. During the boot process it will ask to "Try Ubuntu without any change to your computer". This is the option you want. Once Ubuntu loads, find the partition editor program under the System, Administration menu..

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3) Use the Acer Hard Drive Format Utility, on some versions of Acer computers when you have the option to create Recovery disks, the system creates a hard drive format utility CD as well. Boot from this CD and format the hard drive.
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Once the hard drive partitions have been deleted by any of the utilities above, you can proceed with rebooting the computer using the Acer System CD and proceeding with the complete recovery of the system.

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NOTE: If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).
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  2. Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.
  3. If you are using recovery discs, be aware of the following items:
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Hello jerapur_123 What you'll need:
  • Recovery CD or Restore CD from the MFG
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Key Steps to Formatting
Back it Up!
Before the format process, you want to make sure that if your goal is hard drive recovery, you back-up as much personal data and information from your hard drive as you need. In some instances where a virus has caused serious system damage, this may not be possible, but if your format is planned ahead of time you certainly can copy and archive data off your hard drive before you start the format process.

How to Format
If you purchased your computer from systems vendor such as a Dell, HP Compaq or Gateway system, you most likely will have a set-up or a restore-and-recovery CD (also referred to as a master CD) that came with the system. If this is the type of system you use, then a format is an easy process as the master CD by inserting the CD into your CDROM, will format the hard drive, reinstall your Windows operating system, and install any software and programs that came with the system. If you no longer have your master set-up CD, you should contact the manufacturer to get a replacement.


How to Format without a Recovery Disk:

If you aren't using this type of mass-market system, then a hard drive format will consist of you formatting the hard drive manually, installing your Windows OS from CD, then installing your software programs and hardware drivers. Before you begin the formatting process, it is important to make sure you have all your driver CDs located, Windows CD and your software CDs to ensure a smooth set-up.
It's also important to know about your operating system before you format. For example, if you're going to be reinstalling an older version of the operating such as Windows 98 or Windows ME then you should have a Windows 98 or ME start-up disk to complete the procedure. In this instance, you would restart the system with the start-up floppy in the drive. Upon system boot, you will choose to have CD-ROM support. Once the files load you can then choose to run the format command on your main drive (usually C drive). If you are using Windows 2000, Windows XP or Windows Vista the Windows installation process offers "format your hard drive" as an option. Here you would ensure your computer is set to boot from CD-ROM (a setting in your system BIOS), insert the Windows CD and restart the computer. From there you will be on your way to reformatting.

As you can see there are many options to formatting a hard drive. Hopefully this gives you a good understanding that most of the operating systems today do the formatting for you, all you need to do is pick that option as you follow the onscreen steps when you install either your Restore, or Operating System.

Good Luck,

Mark

Please don't forget to leave a rating.

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