I get a busy signal when calling my home phone. And when I'm home, I can call out only if I unplug the line into my phone jack and call right away. It seems like it doesn't hang up anymore. If I don't reset my phone this way, I'll get a loud beep, beep, beep the next time I try to use it, which sounds like a busy signal from the other end.
Thank you for offering to help, but I think I've actually found the problem myself. I opened up the jack last night and found that one of the white wires was disconnected. I'm not quite sure if this will fix the issue because I didn't have enough time to actually reconnect it, but I have a feeling it just might do the trick. I'll work on it tonight. Thanks again.
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AT&T MobilityWireless Home Phone ("WHP") is a mobile device designed to provide ..... WirelessHome Phone Base provides many calling services, such as voicemail ..... does notdisplay high signal strength (Green) or voice quality is .... machine won't.
What is happening when a call comes in are they getting a busy signal? If so your line is shorted out.. unplug all phones and see if caller hears a ring.. Then 1 at a time plug phones in. Check for a dial tone and press a digit, hang up and check and see if dial tone returns, repeat this on all phones, until you get to the phone that does not give you dial tone back after dialing a digit. That will be your bad phone... If the line was ring busy after all phones unplugged, call repair service..
First you need to diagnose where the problem is. I like an old corded phone for this. Unplug the cordless phones and plug a different phone. What tone do you hear if any? Find where your phone service comes in and open that box. (If you are lucky, you can just unplug the cable that runs to inside phone lines and plug in an RJ-11 jack (that spare phone). What do you hear? Older service boxes need a special connector to test that line. They are available but expensive (Cyberguys.com for example); a service technician from your phone company will have the tool.
If you hear either nothing or a fast busy signal at the outside connection, call the phone company. (could be a crossed connection or anything else) If you get a regular dial tone there but not inside, it's an inside problem and you'll need to pay for a service call or find the problem in your wall. Check the jacks and any visible wiring (like in a basement) for damage.
I hope this helps.
Cindy Wells (who has had several phone outages that gave line in use errors that were outside problems. The phone company service person solved the problem quite quickly. One was a crossed line at the road; another was after a lightning strike damaged a part of the DSL installation)
the "line in use" indicates that there is not enough current on your line, either there is a broken wire and the phone is not getting any current, or there is a short on your line reducing the current on your line.
you should unplug your phone and check with a diffrent phone to see if there is any dial tone on the jack that you have a problem with... if everything is good with a diffrent phone then it is likely that the trouble is your phone, if the trouble still exists, bring a corded phone to the NID outside of your home, and test if there is dial tone there, and that you can make and receive calls... if the trouble goes away, they you need to troubleshoot further inside your home, if the trouble still exists, then you have a trouble outside that your local phone company needs to take care of, and you should contact them so that they can make the repairs..
Make sure you have disconnected the original phone line at the first entry point to your home. Even though regular phone service is disconnected (software) the original phone line carries some "noise" which can cause issues when trying to utilize existing phone wiring throughout the home.
If you are in a private residence go to the demarcation box and unplug the phone jack that connects the line to your home. Plug your phone directly into the jack which is now looking at the line and has eliminated your house wiring from the circuit. Make an outgoing call and have someone call you back. If the trouble persists, the trouble has just been proven to be on the line which is a phone company problem. Busy signals occure when a short is detected on the line so you may have cable trouble in your area. Thank You. Jerry
I had the same issue with TL76108. After trying to find the solution on the web, I called AT&T tech support: they tried to guide me to troubleshoot this issue. After some unsuccessful attempts, they advised me to return the phone where I bought it (luckuly I had the invoice and the original package) for exchange or refund. At Staples (that's where I bought the phone) I asked for exchange. As soon as I got home, I plugged in the phone and it started working perfectly.
So the solution for me was to return the defective phone and get a new one.
Try unplugging all telephone (including the base unit), then try to call the number again. If there is still a busy signal, then the problem is with your telephone line/connection and you need to call your phone provider. On the other hand if the number rings, then chances are that base unit is defective (or one of your other phones physically connected to the tel line.).
To verify that it is the base unit or one of the other wired telephones, reconnect them one by one and determine which of them will cause the busy signal. Problems like this can be caused by a power surge, near lightning strike or a simple component failure.
If it is the base unit, it is very likely an electronic problem and therefore would require familiarity with components and circuitry diagnosis, soldering and use of a DVM. Perhaps your best bet would be to seek the services of a qualified phone technician.
Hope this be of some help/idea. Post back how things turned up or should you need additional information.