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Most likely to be a page feed problem, look online to clean page feeder rubber rollers.
Try here for the pdf manual which covers problem with jams and skewing
There are a couple of possible solutions. 1/ Resin ribbons are meant to be used on synthetic labels onle ie vinyl or polyester. If you are trying to print on paper labels then you will get a rubbish print. you need to use either a wax ribbon or a wax resin ribbon.
2/ If you are printing onto a synthetic labels and the print is light, try increasing the "print darkness" some times called contrast or heat or printhead setting.. This can be fount in the printer set up in the labels software you are using or in the print drive under "Print Preference"
you may have to set the lables up on the bypass or manual feed input as the machine has to compensate for the thickness of the labels and slows the print process down. check the display on the copier it may be asking to load labels in the bypass
I cannnnoooooottt believe what I am reading! If you are going to use labels on a laserjet, you need to get thermal labels! The other cheap labels are made for inkjets, matric, or daisywheel printers. The laserjets have heat rollers that will melt plastic. It will melt the gum on the non thermal labels and get them everywhere!! Master Rod