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Paper Jams in the Automatic Document Feeder If you're loading legal-size paper, insert only 10 sheets at a time to prevent paper feeding problems. If paper jams inside the ADF, clear the jam and reload the paper as follows: 1. Open the ADF cover and remove any jammed paper.
Caution: Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism. 2. Press OK, then select Yes and press OK to clear any messages on the display screen. 3. Reload the paper. Make sure the corners of the paper are not bent, folded, or curled up.
I cleared the paper jam but i am still getting a paper jam message. I checked thoroughly and dont see any pieces of paper anywhere. I press ok and still get paper jam message. I turned the priner off and on serveral times and that did not work. Same message. I am feeling very frustrated. Its been a week today. Help!