Question about Microsoft Windows Vista Ultimate Edition

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When i want to turn off the computer, the pc will not shut down u

The pc will not shut down unless i switch off the power supply.

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try to run CHKDSK:

1. Click Start, and then Run.
2. Type cmd, and then press ENTER.
3. At the command prompt, type:
chkdsk drive: /f /r
and then press ENTER.


Posted on Jan 08, 2009

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Hi, my hp compaq cn8230 has ceased! I cannot log in because the pointer will not respond even when I plug in a wired mouse. When I press the power button again I get the msg "windows is shutting...


Press and hold the power button for 5-10 seconds and this should shut down the computer. If not, you may want to switch the power supply on the back of the computer to off to shut the computer down.


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Screen frozen when I use mouse cursor dousnt move no commands from keyboard work either.

Press and hold your power button till it shuts down.
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My keyboard is locked, how do I unlock it?

Usually computer keyboards are not locked. The problem which you're facing it due to the non-recognition of the keyboard by your computer You should shut down your computer, switched off the power supply then remove the keyboard connectors and plug them again. Then you should on your computer and your problem will be solved.
If you'd still face problem then go to My Computer>Control Panel>Keyboard>Hardware settings> Troubleshoot. And your problem will be solved.

Feb 10, 2010 | Microsoft Windows? Vista Home Basic...

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PC keeps shutting down and then re-boots automatically about every 20 minutes .

Shut it down.
Remove the power-cord.
Buy a can of compressed air ($3 to $5).
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Hold the can of air vertically (do not tilt it),
and blow away the dust from everywhere: inside the power-supply,
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Replace the side panels.
Reconnect the power.
Start it up.
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The next time that it crashes, what error-messages _stay_ on the screen?

Oct 10, 2009 | Microsoft Windows XP Professional for PC

1 Answer

Internet Modem does not switch off on shut down

It is not easy to see exactly what you are saying but lets see if I can be of assistance.

If your modem is external to the computer (box plugged into the PC via a cable) then the modem staying on is normal.
If you are on high speed this is expected and you do not have to turn it off

If the light on the back of the computer is right next to where the cable from the modem plugs in then the light being on is again normal and that place where the cable from the modem plugs in is NOT a usb port.

There may be some usb ports quite near which may confuse you a little

Even if the computer is off some of the newer computers have the facility that can wake them up if they get a special signal down that particular cable. This is know as WOL or Wake On Lan and is nothing to be worried about.

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Aug 21, 2009 | Microsoft Windows XP Professional SP2 Full...

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On PC's, if Short Circuit occurs, the power supply shuts down.
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  • If not. Check visually the power supply Fan on the back of PC and see if it moves.
  • If the fan moves for a moment, there's still a short circuit. In this case recommend a professional. If not move at all, it is more likely the power supply is gone.

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Several things to check can be found HERE

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Try restarting in safemode.  Shut down your computer, then manually restart tap either the F8 key or F9 key, sorry I don't remember which key it is, but try F8 first.  Then go into safemode, when it's loaded try a restart and see what is does. Good Luck

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