Question about Panasonic Cell Phones

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I have a Panasonic cordless phone Model KX T6 5632 M, with 2 Handsets #KX TGA 560M. Recently, when I make a call and press the TALK button the MUTE button also lights up, but it does not mute either side of the conversation, so I can continue my conversation. However if either Mute button IS pressed the MUTE does in fact does operate as it should, from either side. This is more of a nuisance, except if I wish to mute I wouldn't know if it was working or not. Can this problem be rectified without any major expense?

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  • Master
  • 827 Answers

Hi,
If you press <OFF> before you press the Answer button, that will then Mute the call to the second phone/intercom, for privacy reasons..

Try that and see if the Mute light goes out...

Here's the User Manual, in case it helps:
http://service.us.panasonic.com/OPERMANPDF/KXTG5631S.pdf

Hope this helps!

Chris (ziraffa)


Posted on Jan 07, 2009

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  • Panasonic Master
  • 4,806 Answers

Hi there
It sounds like the fhones are working as normal, the fact that the mute button lights up tells you that mute option is working and you can use it as and when you want (its just one of those things)
It is a nuisance but is probably something you have to put up with

Good luck and kind regards

Posted on Jan 07, 2009

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  • Master
  • 1,550 Answers

You need to see the connections are properly .

Posted on Jan 07, 2009

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  • Panasonic Master
  • 13,433 Answers

Try reinserting the batterys and attempt to restore the phones to factory default settings.

Posted on Jan 07, 2009

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