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Computer not printing

After I sent work to my printer, it brings out blak page again.

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Is this a laser printer? If so check or replace toner crtridge. If the shutter on the cartridge is not working properly it not open. Also make sure that you have removed the plastic stip from the toner cartridge if it is a new one.

Posted on Jan 07, 2009

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Mg5500 prints everything twice


Usually it is easyer to unplug the printer uninstall everything restart the computer and reinstall the printer ad driver rather than trying to find what the problem is ,
Make sure you read and follow Every Step provcedure of the installation process

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All you need to do is uninstall your printer to remove everything and then try re-installing again because otherwise it may be difficult for you to cancel all jobs at once.

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I have been told that HP printers have a built in program that will make printer fail after a set number of pages have printed,
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If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

If it is the computer, go into the control panel and select the properties for this printer. In there, check if the number of copies is improperly set to 5. This would happen for every print job sent from this system.

Does it print 5 copies of documents sent from different programs (i.e. Web Page, Word, Excel)? Quite possibly, one time you set it to print 5 copies and that application retained that as default. In that application, rather than clicking "print" click "printer setup" and look through the settings to see if it is requesting multiple copies.

I am 95% sure one of these three solutions will solve your problem.

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Your toner cartridge is probably getting low. Toner is actually a powder, and it can get settled during shipments, bringing it home, etc etc. Take out the black toner and give it a gentle side-to-side shake a few times and pop it back in.
That should help.

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It sounds like a driver issue. Have you checked that bothcomputers have the correct driver for your printer?

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Goto samsung website
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install the downloaded clp-500 printer driver and software.

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do an internal test print from the printer itself. If it prints a self test page O.k., then there is a communication problem either with the driver or the application.

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Did you remove the seal from the new toner cartridge?

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try uninstalling the update as long as it is not one necessary to new programs. Find the uninstall for it by doind a search in the run menu, and the uninstall file should come up. Follow prompts. Now try printing again. If this fails, you may have to uninstall printer drivers ie go to remove programs, unilnstall printer and all related files. Now reinstall using your original printer canon disk for your operating system. Try printing again.

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