Question about HP DeskJet 920c InkJet Printer

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Hp printer my printer won't efect the paper far enough and the carriage catches on the page as it is printing the next pages,,,,can this be fixed cheaply by me?

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Re: hp printer

Sounds like u have broken paper kicker arms (should be 3 of them that eject paper after printing). If you print a single page problems. If you can find the paper kicker arm assembly the repair is relatively simple...that is if you know how to take the covers off of your machine.


Posted on Jun 03, 2008

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C5180 Keeps repeating: Clear Paper Jam. Despite looking very carefully there appears to be no paper or jam. Powered off and retried a number of times without success

You need to open up the printer in order to truly look carefully. Sometimes it just needs a good cleaning internally, dusted, swiped with alcohol. Sensors can be very delicate.

Mar 02, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Get paper jam message, paper is marked at the begining of the sheet but not jammed. When select copy button ,there is no paper jam problem, only when print command is used to print a document

Please follow this instructions to resolve your issue.
Solution # 1 Power cycle the printer
  1. Turn off the printer
  2. Unplug the power cable at the back of the printer
  3. Wait for at least 1min.
  4. Plug the power cable again
  5. Print test page using the printer itself (press and hold the OK and HELP buttons on the front panel of the printer, until it will prints a test page, then release the buttons.)
If you still having that error message, please proceed to the next step.
Solution #2 Clear any jams on the printer itself
  1. Turn off the printer.
  2. Please make sure that you will not take out any jammed papers in front of the printer, it can cause a mechanical damage on the printer.
  3. At the back of the printer, take out the access door.
  4. Clear any jammed papers, please make sure to clear the rollers.
  5. Print test page using the printer itself (press and hold the OK and HELP buttons on the front panel of the printer, until it will prints a test page, then release the buttons.)

If you still having that error message, please proceed to the next step.
Solution #3 Please make sure that the carriage will moves freely
  1. Turn off the printer
  2. Open the cartridge access door
  3. Disconnect the power cable at the back of the printer.
  4. Check for any paper or other object that might restrict the carriage movement.
  5. Reach inside the product through the cartridge access door, and then manually move the carriage.
  6. Remove any paper or objects you find that restrict the movement of the carriage.
  7. Make sure the carriage can move freely across the width of the product. Firmly push the carriage to the left, and then to the right.
  8. Close the cartridge access door.
  9. Reconnect the power cable to the rear of the product.
  10. Press the power button to turn on the printer.
  11. Print test page using the printer itself (press and hold the OK and HELP buttons on the front panel of the printer, until it will prints a test page, then release the buttons.)
If your still having issues with it you need to contact HP to have your printer replace, if your printer is still in warranty you don't need to pay for anything, but if the printer is out of warranty charges may apply. 1800-474-6836
Good luck :)

Feb 17, 2011 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Paper jam cleared but wont start

  1. Unplug the power cable.
  2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step five . Do not try to force it to move if it is hung up on something. NOTE: Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
    • If the carriage moves freely, skip to Step five .
    • If the carriage does not move, continue with the next step below.
  3. Remove the print cartridges.
  4. Gently move the print cartridge to the far right of the printer.
  5. Remove the paper from the paper In tray, but do not remove the drawer.
  6. Remove the rear access door.
  7. With your fingers, rotate the rollers "up" three full rotations.
  8. Push the rear access door back into the printer until it snaps firmly into place.
  9. Replace the print cartridges.
  10. Plug the power cable into the HP All-in-One.
  11. Turn the power on.
Step five: Reload and test the printer Once the jammed paper is removed, verify that the printer is still functioning properly.
  1. Reload the printer with plain paper.
  2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
Step six: Service the printer Perform all the steps mentioned above. If problem persists, service the printer.

Oct 31, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

My HP 2420 had a paper jam. I played around with it and must have cleared the path although I did not see any paper particles fall out. (I did have a jam and figured a small piece must have been left...

Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.


Oct 15, 2010 | HP LaserJet 2420 Printer

6 Answers

HP Pro 8500 printer has carriage jam. I have opened every door and there is no paper jam.

Sometimes the paper gets caught inside the printer all the way to the right (or left) of the print carriage. You will miss seeing it because the print carriage has moved the jamed paper to the right (or left) out of view. Carefully and manually move the print carriage to the opposite side and you might find small pieces of jammed paper there.

Jul 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Two red lights blinking

The flashing red light next to a page and bin indicates paper or a CD/DVD has jammed in the printer.

The flashing red light next to the drop indicates that the ink is low - if it is solid on then the ink is out.

Both of these lights flashing rapidly together means taht the print head carriage is obstructed by jammed paper or some other material and cannot return to the home position. Turn off the printer then open the paper support and the printer cover. Then remove any paper or other obstructions from the paper path by hand / tweezers. Then, turn the printer back on and the fault should clear. If the lights are stioll flashing then check the paper path again and see if the print head carriage assembly is jammed by gently moving it very slightly along the carriage. Don't force this or do this too hard or too far as you can cause some damage to the drive

Sep 11, 2009 | Epson Stylus Photo R200 InkJet Printer

1 Answer

Hp rinter

*Maybe*. All depends on how old your inkjet printer is and what's accessible. Turn the printer off to park the print carriage, then unplug the power cord. Take out the paper, remove the paper trays and the rear door. Using a clean lint-free cloth moistened with an all-purpose cleaner, clean every rubber roller you can reach. Rotate the roller shaft in the direction of paper travel, you may need to "encourage" it a little to rotate it; if you encounter too much resistance or hear a gear jump, stop trying to turn the shaft immediately! Some of the older DeskJets don't have a rear misfeed door, but do have 2 very large rollers inside that are hard to turn, but can be turned, and need cleaning regularly if you're using the printer a lot. Dry the rollers, reassemble the printer, add paper and power up. Let me know if this helps!

May 29, 2007 | HP DeskJet 920c InkJet Printer

2 Answers

Paper eject problem

Dissconnect printer from usb port. Go to add/remove programmes and uninstall the printer driver. Insert your printer driver cd rom and re-intall driver and connect printer when prompted. This should work

Dec 16, 2006 | HP DeskJet 940c InkJet Printer

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