Question about D-Link DI 514 Wireless Router (DI-514)

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MY INTERNET WAS DONE AND CALLED COMCAST TO RESTART AND THEY TOLD ME IT WAS MY ROUTER THAT NEEDED TO BE RESET, THEY TRIED TO RESET, AND THERE IS A CONNECTION THERE BUT NOT WITH THE ROUTER HOW CAN I FIX THIS

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Hi
Connect the modem and the router. Make sure the cable from the modem goes to the internet port in the router.
Reset the modem.Resetting the modem can be done by using a paper clip and insert it to the reset hole found on the back of the modem. Restart your router and systems.
Check if this resolves your issue. Post your results.

Thank you
rakesh
Dell Laptop Expert

Posted on Jan 07, 2009

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1:Lets reset the BEFW11s4. with the power on, push the reset button at the back of the router for 30seconds, unplug the power of the BEFW11s4 for 10 seconds.

2:Disconnect the pc from your Comcast modem. Connect the ethernet cable from your modem to the INTERNET PORT of the BEFW11s4. Connect the pc to the BEFW11s4. NOTE; MAKE SURE THE PHYSICAL CONNECTION IS CORRECT.

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B. IF NOT ONLINE, TURN OFF PC, TURN OFF BEFW11S4, TURN OFF THE COMCAST MODEM. WAIT FOR 3 MINUTES

TURN ON MODEM, WAIT FOR 3 MINUTES, TURN ON BEFW11s4, WAIT FOR 3 MINUTES, TURN ON COMPUTER

IF STILL NOT ONLINE. Open internet explorer, type on the address field 192.168.1.1, username(nothing, as in blank), password(admin), click ok.

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CLICK THE MAC CLONE TAB, then click on Clone or Clone your pc mac, the save settings at the buttom. After this try the internet. If still offline, unplug the power of the BEFW11s4 for 10 seconds, try the internet again. It should be working now.

If still offline, do STEP 3B AGAIN. IT SHOULD BE WORKING ALREADY. IF THIS DOES NOT WORK, you really have to buy a new router.

I have solved this exact problem more than a thousand times. It always work if the router is still ok.


Good Luck

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