Question about Dual XDMR7700 CD Player

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Volume control My volume knob only allows me to turn my radio up. This occurs no matter if I turn my dial up or down. Any assisstance would be great

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I'm not sure if this helps or not, but I had the same problem with my dual receiver. Only, it wasn't just the volume, it was most of the controls. It only happened when it was cold out. Hit the "mute" button...mute on, mute off. You may have to do this a few times.

Posted on Jan 07, 2009

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I have the same problem and I know what happen?. The problem is originated because of the "electrical connection" between the movil face and the equipment. It is a "plastic wire" that is broken. I am looking for how to fix it or where to buy it, but I am afraid that I will have to change my cd player. I am waiting for an answer from Dual Electronics. If somebody has a comment or suggestion, please write me to jvinicio1@hotmail.com Thanks

Posted on Jul 04, 2007

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My volume works if I close the face, so I think it may be the main face contact is shot. Try closing your face and turning the radio down with the knob.

Posted on Jun 16, 2007

NO SUGGESTION TO YOU, BUT MINE JUST STARTED DOING THE SAME THING TODAY. IT STILL WORKS CORRECTLY WITH THE REMOTE, FOR NOW! I CALLED DUAL. THEY OFFER AN EXCHANGE FOR OUT OF WARRANTY UNITS, BUT THE EXCHANGE COSTS MORE THAN I PAID FOR THE ORIGINAL. I REALLY LIKE THE FEATURES OF THIS UNIT, IT'S UNFORTUNATE ABOUT THE NON-REPAIRABLE VOLUME CONTROL

Posted on Jun 13, 2007

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Posted on Jan 02, 2017

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1 Answer

Boston Acoustics Solo volume knob stopped working altogether. Turning it either way does nothing, no volume number appears. Soft reset doesn't fix it. Any thoughts?


I don't know if you will see this or not, your post was 2 years ago. I have the same problem. My volume is stuck at 24. I have tried soft-reset........among other things. One thread says to turn volume down to 00 then press for 10 seconds. I have no control over the volume, so, yeah, thanks for that fix. I found that I could get the volume down by unplugging it,plugging it back in and sometimes the volume would pop up and I could turn it down one notch. I did it till I got to 00.............thought AHA! My problem is solved! No such luck. When I press the volume at 00 and try to hold it for 10 seconds, after 3-5 seconds it just pops back to the station frequency. I also thought that if I could get into the guts and spray the volume control with tuner-cleaner, it might help. No go.......after taking off the cover, I found a bunch of REALLY delicate looking electrical tapes and wires..........I was scared I would destroy something in an attempt to reach the volume control. I hate to trash this radio, the sound is awesome...............great design on the speaker, NASTY design on the controls. I'd be VERY interested to know if anyone, anywhere, has found a fix for this. I think maybe my next step will be hitting it with a hammer.

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http://www.youtube.com/watch?v=y4XF9PoidJQ

Hope this helps!

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While radio is turned off spray electronic contact cleaner behind volume knob while rotating knob . Make sure you have rag handy .

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first of all if you live in a cold climate I never turn the radio on until the car warms up if you can remove the knob on the radio spray a light amount of WD 40 and then put the knob back on and turn it back and forth and if you have pop on your hand or water also dry your hands off before touching the radio the lights and the radio will last a lot longer also and also before leaving the car always remember to turn the radio off it will be alot easier on your battery as well

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I contacted Jensen and got a real soluton without paying you anything....and it didn't cost me one dime!!!!

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