Question about Lexmark X5470 All-In-One InkJet Printer
There is a problem with one of the cartridges.
What you nee to do is first remove the cartridges and close the carrier lids. Unplug the printer from the electrical outlet, wait a few seconds, then plug it in again. If the power button isn't lit, turn on the power. Reinsert the printer cartridges, and you should be good to go.
If you see the error again, then repeat the above procedure and only put in the black cartridge instead of both. If you don't get the error, then try putting in the photo cartridge. This will let you know which cartridge has the problem. If the black alone causes the error, the black one is the problem. If you see the error when you insert both, but not with the black, then the photo cartridge is the bad one. Get a new cartridge (either black or photo) and that should take care of the issue.
Posted on Jan 21, 2009
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