Question about Sony Playstation 3 (PS3) Console

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Help i turned my ps3 off from the back main power switch, since it hasnt come up on my screen and my controller isnt turning on. would sony swap and be able to help?

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Call sony at 1800-345-7669

Posted on Jan 07, 2009


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Ps3 remote wont work

you can try to reset the power switch in the back with the ps3 controller connect via the usb cable.
After you turn main switch in the rear on try using the controller's "PS" button to power on the system. If this does not work then power on the console using the button in front then use the PS button to sync....watching the top of the controller for recognition.

IF YOU ARE HAVING A PROBLEM WITH YOUR PS3 THE LAST THING TO DO IS TO TRY AND BOOT INTO DIAGNOSTIC SCREEN AND CHOOSE "RESTORE PS3 SYSTEM" or "REBUILD FILE SYSTEM". This can erase all saved data but is a good starting point for problem solving your PS3 before sending it to me for repair :-)

Nov 25, 2011 | Sony Playstation 3 (PS3) Console

1 Answer


I know you said it wont turn off using the front power switch, but I have something for you to try.....

When the system is on hold your hand on the power button for 30+ seconds and see if it beeps at you twice (2 times) if it does, the system will reset to factory firmware settings (depending on your firmware version) hope this helps.

Oct 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 no power no lights cord is fine switch is fine HELP!!!!

Its possible that the power supply isn't putting out all the voltages required for the ps3 to turn on. Best way to verify it is if you had another known good working power supply to swap it with. If you can swap the power supply and get the ps3 to turn on then you know your power supply is bad. If it still gives you the same problem after swapping then the main board is bad. I believe the ground should show 5 volts. if the 5 volts isn't present then the power supply is definitely bad.

May 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Swapping the hard drive

ok, to remove ur game, shut down the ps3 and turn off the power switch in the back of the machine (left hand side).

Now on the front of the console, put ur finger on the power button and hold it there for 15 seconds, and without releasing ur finger, turn the switch back on behind the machine. This is supposed to release the cd.
To remove the hard disk, there is a cover on the left side of ur ps3, pop it open and remove the screw there. Then slide the HD out and remove the 4 screws there to release the HD.

Before doin any of this, try another power cord if u can on ur console first, as this is an issue with ps3's.
As far as i know u can't swap info on the HD because u don't mention if u saved a backup first on a memory stck. Maybe u can plug it into a PC and try copying the info to a memory stick which u then can insert into ur new ps3.
Hope this helps.

Nov 19, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Powers on, Controller wont connect, nothing shows up

switch the hard switch off in the back of the ps3. unplug power cord... press and hold power button located on the front f the ps3 for approx 10 secs, then let it sit for a few, then hook it back up and turn the hard switch back on and try to power it back up.

I have had this happen once before but it did return to normal.

Nov 14, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


ok heres what you do when you flip the switch on the ps3

wait for the red light to come on

then hold the power button for like 15 seconds until u hear a beep twice

the system will reset itself like a cpu

and the screen will turn back to normal

this happens when you go from one sd tv to an HD tv all the time

hope this helps

Oct 19, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 won't work after installing MGS4?

How did you turn it off? Did you use the"hard switch" in the back of the ps3, or the soft power button in front?

My ps3 locks up on occasion, and have to turn it off with the hard switch in the back.

If that doesn't work try this:
Turn off the ps3 with the hard switch, then hold your finger on the soft power button in the front while turning the hard switch to the on position. Hold your finger on the front power button for about 10 secs, this should reset your vid settings.

Hopefully this is helpful to you.

Sep 25, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 - No main menu

Contact Sony @ 1-877-253-SONY(7669) for a replacement unit as this is not normal.

It autoplays games but no main menu eh?

Sep 08, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 problem

turn the system off completely and then back on with the main power switch on the back off the console. If that doesnt work call Sony technical support for further help.

Aug 04, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Picture on tv isn't appearing and controller not connecting

The only easy fix i know is to turn the console off and then press the power button until you hear a second beep. Hope this helps.

Mar 15, 2008 | Sony Playstation 3 (PS3) Console

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