Question about Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Fav6800aww washer How long did it take you to perform that fix that you described? Removing the clutch, lubing, etc.

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  • Anonymous Jan 17, 2009

    I have the same FAV6800AWW Neptune Maytag washer. It is 4 1/2 years old and is still working okay. However, recently it started to sound like an airplane taking off when it went into the spin cycle. I think it is a bearing problem of some sort. Help.

    Sandy, seasidesandy1946@yahoo.com

  • Anonymous Jan 17, 2009

    How did you get into your washer machine

  • dh1200s
    dh1200s Jan 19, 2009

    To remove front panel see this link;

    http://www.fixya.com/support/t538238-rem...

  • rronster Jan 31, 2009

    FAV6800AWW Clutch is the cuprit. Bearing seized. Could not unseize it because it was rusty. Be careful when you do install the new clutch, tuck it all the way up into where the 2 plastic tabs seat. "Important" - lower the clutch approx1/8 before tighting. "You don't want the bearing tight against the transmission".I put thread lock on mine.

    Good to go......

  • dh1200s
    dh1200s Feb 01, 2009

    Hello rronster,

    Great work! Can you tell me what the part number is of your replacement clutch? p/n 12002211 p/n 25001169 Thank you.

  • Anonymous Feb 03, 2009
  • jandhgold May 11, 2010

    We never got an error code...just no spin and tumblers kept turning in spin cycle. Removed clutch and observed that the pin that connects the spring to the slot in the clutch had dislodged.... hence clutch never engaged. Replaced pin in spring and slot and reinstalled clutch. Ran thru cycles and mangled the spring when the wash cycle started. Next step...order new clutch and hope for the best.
    Thanks for your interest.


  • jandhgold May 11, 2010

    I have a question on how the clutch mechanism works in general. I can understand how the clutch engages when the spring winds tight around the hub. I assume that the motor reverses to drive the tumblers. The spring is then in the unwound position, but it seems that the end of the spring that is in the slot in the clutch would be forcing the clutch in the opposite direction. What am I missing?

  • jandhgold May 11, 2010

    How does one maintain the 1/8 inch spacing when reinstalling the clutch? When retightening the pulley bolt, does'nt the washer automatically snug the pulley up against the shaft?

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  • rronster Feb 09, 2009

    No Error codes on mine. The clutch, must of been developed by NASA:)

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About 2 hr's with a couple coffee breaks and not reseating the clutch pulley properly on the first couple of tries.  I'm sure other forum members did it a bit quicker then me.  Here is what I posted....

“”I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley, just follow the service manual removal steps to remove the clutch pulley. Pull the plastic cover off the clutch pulley and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 4 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found a link on this site, good luck!””

Posted on Jan 09, 2009

  • dh1200s
    dh1200s Feb 08, 2009

    Jandhgold

    I not sure about that, I reseated the clutch up against the shaft and torque down to 98” pounds WAG. I did not use any thread lock, just took me a couple of tries to reseat clutch pulley. Also see this thread. This DIY’er used this P/N 25001169 for clutch replacement much cheaper if you have to replace.
    http://applianceguru.com/forum2/15141.ht...

  • dh1200s
    dh1200s Feb 09, 2009

    Jandhgold

    That's my question also… Your are correct, when the FAV6800A goes into spin cycle the motor reverses direction and spins CCW driving the clutch pulley CCW driving the wash basket CCW. Normal wash cycle the motor turns CW to spin the tumblers only. I wish I would have looked closer and took pictures of the clutch and coupler when I had it out on kitchen table. As you probably are aware failure in spin cycle results when in spin cycle the tumblers begin to turn unbalancing the wash load causing the spin cycle to fail with dc/UC errors. The tumblers must not rotate in spin cycle. See this link

    http://appliancejunk.com/forums/index.ph...

    it’s the best description that I have come across explaining the clutch operation in the FAV6800A machine. If you get a better mechanical description of just how the clutch engages the wash basket in spin cycle I would be all ears.

    Has your machine failed in spin cycle? I did not have a hard failure of the clutch ie. broken spring, frozen bearing just a lube job we were back in service, I’m at 39 loads of all sizes with no spin cycle failures.

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3 Answers

Clutch lever is hard to pull. can it be made easier?


Possibly, first remove clutch cable or drain hydraulic system I do not know what clutch activating system you have.
For cable system after removing cable bend in a loop with about 6" of each end crossing. grip lightly between thumb and finger of one hand. See if the inner cable can be easily moved use only light pressure. If it doesn't move easily try getting as much oil down the cable as possible. Repeat looping and testing and lubing until inner cable moves freely. Replace on bike make sure you adjust correctly and have enough free play also grease the lever fixing point and grease the adjuster. If this fails you need a new cable, make sure you lube it well before fitting.

For Hydraulic system make sure the lever is working properly and put a small amount of brake fluid in the master cylinder make sure the fluid moves when the lever is squeezed. Check the clutch end of the mechanism for leaks and wear. Refill master cylinder and bleed the system you need to grease the lever pivot. If this fails I am afraid its dealer/workshop/service center time.

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Have you checked that the clutch cable is not causing the problem as they get cagged up with rust etc. Would recommend using a cable lubricator to fire some lube down. If it reduces the problem l would recommend a new cable before it goes completely they are about £17 + P&P.

Put plenty of paper at the clutch housing end to catch all the gubbins that comes through the cable with the lube you are squirting down.

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My Maytag Neptune TL FAV6800AWW stops on the spin cycle (~11 min). I can see and hear the tub tumbling kind of hard even though it has small amount of clothes. I already removed the clutch and lubed with...


Thank you for posting your Model number very much appreciated. Did you follow my Clutch Fix post for the clutch maintenance you performed? Did your Clutch Pulley use the upper bearing ring as I show in that post? When you stop on Spin Cycle do you have an unbalance error code such as dC or uC. What are the first two digits of your Serial Number it will be 10 thru 17 range. I?m an owner and will I?ll try to help?..Rich

Apr 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Receive a dc error most of the time and the spin cycle never completes.


I believe you have a Clutch malfunction read this post Clutch Fix. You may be able to get away with just a Clutch One-Way Roller bearing clean up and re-lube. What are the first two numbers of your Serial Number it will be 10 thru 17? S/N is located on the right rear of the console as you face it. That is your Series number. Series 10 and 11 from what little feedback I have received from FAV6800A/FAV9800A owners use the upper bearing ring you will see described in the Clutch Fix post. This board is structured very poorly for not asking up front info of model number and serial number. Let me know if I can help?..Rich

Mar 26, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Fav6800aw leaks water from clutch


I believe you may have a Tub Seal Leak you will need to remove the Outer Tub to start of the repair process for a Tub Seal replacement. I would start by removing the clutch I feel the water will coming down the Spinner Assembly support and or the agitator shaft driving the transmission.
See this post Clutch Fix for removing the clutch and inspecting and re-lube of the One-Way Roller clutches bearing. You will find links to the Service Manual at that post.
Read this post1 and this post2 for removing the Outer Tub Bearings and seals and special tool to remove Spinner Assembly. No doubt this is a big job but other DIY’ers have done if you can tolerate the down time.
I feel repair cost will trigger a washer replacement if a DIY fix is not an option for you.
I’m an owner not a repair person but have some hands on with the FAV6800A and have helped owners/repair folks out with FAV9800A LCD version of this machine…..Rich

Feb 14, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Load off balance error dc. Wont rinse or spin


Hello nikimiguel,

I’m an Owner like you I own the FAV6800AW and have helped many folks on this and other forums with this issue.

You are experiencing a classic malfunction of the One-Way Roller clutch bearings in the Clutch Pulley assembly. It sounds like you are in the early stages of the issue. I have put together a step by step maintenance process to clean up and re-lube the One-Way Roller clutches in the Clutch Pulley assembly see this post Clutch Fix Post for what’s involved. Look on the right top back of your Console. If you can give me the first two numbers of your serial number i.e. 10, 11,12, tru 17. That will let me know if your machine will use an Upper One-Way Roller clutch bearing ring. Mechanical skill sets to perform Clutch maintenance or replacement are basic, anyone can do this it’s just a tight work area. Your option is to DIY or call in a repair service. I would ballpark the repair cost at around $300 if they know what is wrong and how to fix. DIY the fix it and you may need a a can of WD-40 and Slick 59 One Lube cost around $10 if the One-Way Roller just need to be cleaned up and re-lubed. If the Clutch pulley needs to be replaced I will show you a site where you can purchase for around $60 delivered to the house.

See this most recent post of a forum member who is back in service with my process.

Standing by if I can help….Rich aka dh1200s

Dec 14, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Was washing ok until the last spin then it stop and uc lights are blinking what is uc?its does'tspinat all now


The "uc"code on the Neptune indicates a "continuous unbalanced circuit". Check to make sure that the weight of the clothing is distributed evenly in the tub. There can be a few causes for the generation of this code and you might want to consult an appliance technician for assistance. Bad shocks can cause this by permitting the tub to be out of balance, but you didn't describe any banging, etc. The tub displacement sensor could be at fault. The pump and pressure switch should also be checked for proper operation and to make sure there is no obstructions in those components. Really sorry for your trouble and I hope this helped. Best wishes.

Sep 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Washes but won't spin or drain completely unless no clothes in


Hello screenman780
I will assume you are taking dc or UC errors to the display in spin cycle. Just need the first two digits of your machine serial number, ie. 10,12,16 etc. That information is located on the right back side of the machine console. If you are taking those errors I recommend removing the clutch inspecting the clutch roller bearings and clutch spring. There is a test to perform for the Tub Displacement Sensor that we could check first but 10 times out of 10… so far it’s the clutch. Most of the time a cleanup with WD-40 and re-lube of the clutch bearings with some light bearing grease will get you back in service. If the clutch bearings are rusted up beyond clean up or the clutch spring is broken then a clutch replacement will be required. I recommend this clutch as a replacement. I put that clutch in my machine (1st two digits of my s/n are 16) just to make sure it would work, my original clutch was cleaned up with WD-40 alone and worked as the day delivered on 7/05. Take a look and read thru the post in the link below. In that post I go thru a step by step process to replace the clutch (comment of 3/18). I can also offer some phone support no charge; I'm a DIY'er owner of the machine. I believe the repair cost (from previous post on this forum) to replace the clutch and labor will be around $300 if you don't DIY the repair/maintenance for this issue. Most of the clutch malfunctions are resolved with the clutch maintenance. Anyone can do this with only basic mechanical skill sets. If you can change the spark plug on a lawnmower you can deal with this, the work area is just tight. Here are some folks that had positive results with this maintenance. Unfortunately I feel many of these machines end up at the curb for bulk trash pickup when a $10 fix for some WD-40 a squirt of bearing grease or worse case a $50-$60 new clutch replacement. Good Luck and let me know if you need additional support, Rich.

http://www.fixya.com/support/t527875-maytag_neptune_tl

Here are some folks that did this maintenance with positive results.

Positive Fix1/19
Positive Fix 1/18
Positive Fix 3/4
Positive Fix 3/4 different Forum
Solution #4 posted on Mar 17, 2009


Mar 27, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Neptune Washer displays D-C when it is in the spin cycle


If your are failing in that part of the cycle with dc/UC errors and you have no grinding noise or belt screech (possible hard failure of the clutch) then the clutch may just need some maintenance clean up. If you are failing in spin cycle with dc or UC errors or both this is what I believe is happening. I feel the tumblers in your machine are trying to rotate in spin cycle because of a clutch malfunction. If you can do the maintenance I discuss below or have a friend that can help perform this maintenance it may just solve your issue. After I did thiis clutch maintenance I can wash a single pair of socks or a full load of bath towels and the machine works as designed. Prior to that maintenance fix I could only complete a wash cycle if there were no clothes in the wash basket. I will try to help you solve this and hopefully extend the service life of your machine. Look at the Service Manual page 47 and see what is involved in the clutch removal. It's not too bad just a tight work area. If you want to give it a try I can supplement the manual info. You can download the SM from this site. FAV6800A/9800A Service Manual
Good luck, Rich.

My Mainteb fix performed in mid Dec. 08

""I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine without trying a fix. ""

Mar 12, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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