Question about Acer Scan to Web 3300U Flatbed Scanner

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Scanner not working

The machine is not frequently use. When we try to use it, it doesn't scan although there is power. I think it is stock. I am using windows xp what is the correct driver for this?
Thanks, Joel

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If the power is fine, checkthe UBS cable connecting the scanner to the PC, and also that the PC is detecting the scanner.

A driver is a program that allows your hardware to be made available on your system and hence allows other softwares to use it.
If there is no driver, the system will not be connected to thehardware. Hence you must have a driver installed before you can use thehardware.

Here is a list of links where you will find the driver:

http://www.nodevice.com/driver/company/ACER/Scanner.html
you can download .

Posted on Jan 07, 2009

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If you go to this site http://driverscollection.com/?H=3300U&By=ACER then click on the blue link that says download acer 3300u flatbed scanners driver. it will bring up another page where you will be asked to enter a code from the image shown, then you will be able to download the driver

I hope this helps

Posted on Jan 07, 2009

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2 Answers

My scanner is plugged in but when I try to scan a document it says my scanner is not responding


Hello,

If it is your first time using your printer, then you need to install the driver for it to work.

If you have used your printer without any problem before then, there are two possible reasons why your printer/scanner is having that issue:

1. Connection error
2. Driver problem

First thing's first. Restart your computer and your printer. there are times that computers and printers just need a restart for it to work. Yes, it's strange but it's how things work with machines. They need rebooting to work smoothly.


If rebooting your computer and printer won't fix the problem. Here are the things that you can do.

1. Connection error:
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a. Turn off your printer and turn it back on. Try scanning, if no go.. proceed to step b.

b. Unplug your printer from your computer and unplug it's power cord and press and hold the printer's power button to 5-8 seconds to completely drain the power. Plug it back in to the wall outlet leaving the connection between your computer and the printer still unplugged. wait until your printer completely turns on. Plug it to your computer and do the scanning process.

If all steps above don't work, then you need to check the driver.

Uinstall the driver of your computer by going to the control panel. After uinstalling it, then reinstall it by using the dvd that came with your printer. Follow the on-screen instructions and try scanning. It should work.

If it doesn't, please reply to this thread.

Thank you for using fixya.com

Carlo Adrian

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My Break, ABS and Trac warning lights all come on at the same time. I can shut the engine down and restart the issue goes away. I t seems to be happening more frequently. My mechanic found nothing wrong...


Nothing wrong. Doesn't that seem strange to you

The ABS & Trac came on because that system has issues

There may be stored data, if not a code present

The mechanic has to component test to find the problem

These guys spend too much time with a scan tool & I
think some of them are waiting for it to tell them something

Doesn't work that way. If everything goes as it should, the
scanner shows what the computer sees,that's all,& that can
be a lot,but you have to move on & use different skills that
not everyone has learned yet apparently

Try another shop

That really isn't a diagnostic test etc,just looking at data
stream,if they see nothing out of range they quit

That doesn't help you any,the problem is still there,intermitent
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Im trying to scan a document but its saying error code 2106. i have it hooked up through wireless


Try these things:

1. place a doc to scan in the scanner. Close the lid and hit MENU, COPY document, START.

If that doesn't work you'll need to contact kodak. If it does then try this next:

2. Check for ADMINISTRATOR rights.

  1. RIGHT CLICK on the kodak icon and select Properties > Compatibility tab > Run this program as an administrator
  2. Select RUN AS ADMINISTRATOR
  3. click APPLY
  4. click OK
Then try scanning again. If it still doesn't work then-

Reload the driver:

  1. select Start > Run.
  2. Type %windir%, then click OK.
  3. Double-click twain_32.
  4. Right-click Kodak, then select Delete.
  5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to (cd drive: > printer > scanner.
    Double-click aioscannr.msi, then follow the instructions to remove it
  6. Then go to cd drive: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
  7. Open Home Center Software
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  9. Scan a document
If it still doesn't work then you'll need to take it in for service.

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2 Answers

Keeps saying "scanner failure" What do I do?


Scanners are a real legacy issue within windows - they have been there forever and yet the software controlling them hasn't been improved on - TWAIN it is the name of the Toolkit which communicates with your scanner and the proprietary software sits on top of that. TWAIN stands for "Toolkit Without An Interesting Name" - I think says it all. It hasn't been improved on much through the various releases of Windows. But to help you more we would need a lot more information.

- Platform Windows 7 .... Mac ...
- Scanner name and manufacturer
- Type of connection to the scanner ( USB ¦ WIRELESS )
- Whether you have had the scanner working in the past on this machine.
- Does the scanner work on another machine - Do you have another machine on which to try the scanner.
- Do you have the original disks for the scanner. And the original Windows Disk - so that you can load up the TWAIN software.
- How did you install the software for the scanner
- Have you come across this TWAIN driver ( perhaps you haven't installed that - because the Manufacturer's software doesn't include the TWAIN driver ( you have to load that from your Windows disk )

If you haven't loaded the TWAIN software - then perhaps - you should de-install the Manufacturers software and then install the TWAIN driver from the disk ( although - it may already be resident in the bowls of the Windows environment on the machine ) and then finally re-install the Manufacturer's software ...

So more questions than answers - but I hope that helps ....

Greg McC

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1 Answer

Message `no scanner options' although I have just


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while holding the power button connect the cord back.

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Confirm the connection between the scanning unit and the
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?Scanner failure? error message


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