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is that a wireless connection ? Does it happen with the wired connection as well ?
If its wireless, can you chk if you have any static devices close by that are bothering the signal .Also, make sure you have the router as close as you can to the computer
If you are having a wired connection, suggest you try with a different cable
There are a few things that can cause you to lose wireless connection with your wireless router. 1. Weak signal strength, check the signal strength on your wireless card. If it is weak move the wireless router away from walls and if possible locate the wireless router higher up. 2. Have you secured your wireless router from people near your from unauthorized access? Ie. change the default password, setup encryption use WAP2 or WAP, change the default SSID, and turn off SSID broadcast, and for added protection, enable MAC address filtering which allows only the MAC address/es of your wireless card/s to connect to your wireless router. 3. You could be getting interference from electrical sources such as air conditioners, ard welders, washing machines etc. If so the power supply to the wireless routers and computers etc should be connected to a surge protection power board, better still connect your computer equipment to an UPS (Uninterrupted Power Supply) . 4. Check the channels of the wireless routers and access points in your area and and change the broadcast channel on your wireless router to an unused channel or one that has the weakest signal strength. This will minimize the interference with your wireless router from the wireless routers and access points in your area.
Starting from the obvious, check that the cables are installed correctly.
You have to have a cable that brings the internet to your place.
Connect that cable into the router's jack labeled Connection to Modem.
Then get another network cable and plug it into any other jack form the back of your wireless router, and the other end into your laptop, just to make sure you are getting connected.
Once you are sure you can surf the net, unplug the wire from your laptop, and you should be able to surf wirelessly.
And if you still can't connect, let me know to perform additional steps.
you are providing the username and password from your laptop.
So its disconnectiong when you shutdown your laptop
Try to use the username and pass from the Modem itself .
Hope you can find difference.
Have you tried updating the firmware of your router? Updating the firmware of the router will fix that issue. Make sure after updating the router's firmware, hard reset the router. To hard reset it, Press the reset button on the back of the router for about 20 seconds, then unplug the power for 30 seconds then plug it back. Reconfigure the wireless settings of the router. Make sure to change the wireless channel of the router to channel 11 or 1 and not 6 to avoid interference.
If you're connected to the router with excellent stregth then the problem most likly lies in the routers connection to the internet. Check your DSL, Cable modem and make sure the connection to the "Internet" port on your router is good. Try switching out the Ethernet cable if nessciary.
Note : The steps below are applicable only for Belkin routers.
Open an Internet Explorer window on your computer and type in http://192.168.2.1 in
the address bar. This will take you to the Belkin router's web based
configuration page. If you are not able to open the page click here.
You will get a login page. Leave the password blank. Click Submit .
On the left side of the page, click Channel and SSID below Wireless .
The wireless channel on the Belkin router is set to Auto by defualt. Change the wireless to a static channel. Click Apply Changes .
Click Logout in the top right hand corner.
Note: The wireless card in the computer will
automatically detect the change in channel number on the router and
will update the channel on the card.
are not able to connect wirelessly mainly due to environmental
interference. When the wireless channel is set to auto, the router will
cycle to though channels when it detects significant interference. When
the router changes channel the wireless connection will reset itself
and disconnect all wireless clients connected to the router.
are prone to interference from cordless phones and electrical
appliances (e.g., vacuum cleaners, microwave ovens). This is the reason
wireless connections can drop. This article explains how to overcome
frequent wireless disconnections by changing the channel number
(frequency) on the Belkin router.