Question about Belkin N Wireless Modem-Router F5D8633au4A

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Losing internet connection

I keep losing connection to internet but have excellent signal on wireless n belkin

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  • Anonymous Jan 14, 2009

    I have same probem. About half the time all is well but for the other half the blue internet connection light and the blue wireless light go out and there is no internet connection. I was told it might be interference on the channel but I have changed the channel and it makes no difference.

  • eldarwen2005 May 11, 2010

    How does one go about resetting the rekey time/time till rekey?

  • Anonymous Mar 15, 2014

    why do i keep losing my internet signal

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  • 65 Answers

Set your "rekey time/time till rekey" to a longer interval.

Posted on Jan 18, 2009

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I KEEP LOSING CONNECTION FROM MY BELKIN ROUTER. EVERY SO OFTEN I LOSE AND IT KEEP SAYING "NETWORK DIAGNOSTICS PINGED THE REMOTE BUT DID NOT RECEIVE A RESPONSE.


is that a wireless connection ? Does it happen with the wired connection as well ?
If its wireless, can you chk if you have any static devices close by that are bothering the signal .Also, make sure you have the router as close as you can to the computer If you are having a wired connection, suggest you try with a different cable
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There are a few things that can cause you to lose wireless connection with your wireless router.
1. Weak signal strength, check the signal strength on your wireless card. If it is weak move the wireless router away from walls and if possible locate the wireless router higher up.
2. Have you secured your wireless router from people near your from unauthorized access? Ie. change the default password, setup encryption use WAP2 or WAP, change the default SSID, and turn off SSID broadcast, and for added protection, enable MAC address filtering which allows only the MAC address/es of your wireless card/s to connect to your wireless router.
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Starting from the obvious, check that the cables are installed correctly.
You have to have a cable that brings the internet to your place.
Connect that cable into the router's jack labeled Connection to Modem.
Then get another network cable and plug it into any other jack form the back of your wireless router, and the other end into your laptop, just to make sure you are getting connected.
Once you are sure you can surf the net, unplug the wire from your laptop, and you should be able to surf wirelessly.

And if you still can't connect, let me know to perform additional steps.

Please don;t forget to rate this answer if helps.

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Have you tried updating the firmware of your router? Updating the firmware of the router will fix that issue. Make sure after updating the router's firmware, hard reset the router. To hard reset it, Press the reset button on the back of the router for about 20 seconds, then unplug the power for 30 seconds then plug it back. Reconfigure the wireless settings of the router. Make sure to change the wireless channel of the router to channel 11 or 1 and not 6 to avoid interference.

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Note : The steps below are applicable only for Belkin routers.
  1. Open an Internet Explorer window on your computer and type in http://192.168.2.1 in the address bar. This will take you to the Belkin router's web based configuration page. If you are not able to open the page click here.
  2. You will get a login page. Leave the password blank. Click Submit .
  3. On the left side of the page, click Channel and SSID below Wireless .
  4. The wireless channel on the Belkin router is set to Auto by defualt. Change the wireless to a static channel. Click Apply Changes .
  5. Click Logout in the top right hand corner.
Note: The wireless card in the computer will automatically detect the change in channel number on the router and will update the channel on the card.
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