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Are you sharing your home phone line with your fax? If so, do you have a voicemail or an answering machine connected in the same line?
If you have an answering machine connected to the same
line as the fax, set the answering machine to answer incoming calls before the
printer does. Increase the number of rings by a factor of 3 over the answering
machine. For example, if the answering machine is set to pick up on 4 rings,
set the printer to pick up on 7 rings.
If you have a voicemail feature in the same line as the
fax, you may subscribe from your phone service provider for a distinctive ring
pattern feature. You can program your printer to have a distinctive ring
pattern and phone number for incoming faxes.
The only real solution is to have a different number/line for your fax or a special phone exchange.
If you're just having problems getting to the phone in time and you're not worried about people leaving voicemail you could increase the number of rings to the maximum but it will still intercept anything that hits that point.
Probably not what you were hoping to hear but unfortunately it's not a high powered system.
check where your phone cale goes into the machine you will proberbly find two sockets one marked phone and one marked line the phone line needs to go into the one marked line and a phone handset in the one marked phone if this is correct try ringing yor line that the fax is plugged into see if you get a ring or engaged tone if you are getting engaged unplug the fax and try again if this now works the chance is that the modem board in your fax has failed and will require replaceing
It is your phone answering machine that must pick up in three rings or less.
Therefore 4 is too much. I would not limit number for fax machine itself.
On receipt of fax sometimes seems like it will not work when answering machine picks up in the middle. However, leave it and it will work. Sometimes sender will hear your answering machine and cancel as well. So try to ensure they don't give up at other end as well.
you have both the fax machine and the answering machine on the same phone line. The fax machine and the answering machine are set to answer in a certain number of rings. In your case the fax machine is set to answer the line in less rings than the answering machine. You have to increase the number of rings of your fax so that the answering machine will work.
Hook a phone to the fax line and try to dial out... a fax line is no different than a phone line at your house ,, don't use a multi line phone like the ones at the office use a phone like you would have at the house to hook the the fax line .. If you are able to dial out call someone and check the line for static and pops they can cause the fax not to work either.. Good Luck
Cannot figure how to hook up Canon MP830 all in one fax with remote answering machine. I can plug in phone line to send faxes fine but when hooked up in same hole and the phone rings it goes immediately to fax and can't receive phone calls. Maybe i have phone line hooked up in wrong place on my machine. The answering machine is in our master bedroom on the other side of the house. With my last a canon also i had it hooked up to go to fax after a certain amount of rings and it worked fine. That machine got fried by lightening and i replaced it with this machine. If anyone knows what i am doing wrong i really need this fax hooked up all the time for my business.