I've had this printer for a few years, it's a good printer i'm not ready to throw it out if it's something simple. i realize it's old but it was working great up til now. when i try to power it up the 2 lights below basic and advanced come on but then they go right off and nothing else happens
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My experience is that you need to leave the unit disconnected from the mains completely for longer than the other solutions suggest. Leave it overnight, disconnected from its power supply and with the power supply disconnected from the mains. This has worked for me twice. The first time I thought I had fixed it with something else. That did not work the second time and I realised it was something else I had done - leave it disconnected overnight (about to throw it away) before giving it one last try. I suspect that something needs to thoroughly discharge. Anyway, it is a simple solution to try. Best of luck! :-)
I know this is going to sound odd, but did you install a new cartridge? My son worked on his for a while after putting in a new cartridge and couldn't get it to print. His friend, who is very good with computers and all helped, and to no avail they couldn't get it to work.
The printer at that time was very new, so we didn't think that could the problem...they were missing something. As it was, they were so intent on installing and setting it all up, they put the cartridges in without removing the tape that is placed over the end of the cartridge after being manufactured.
Once they realized and removed both tapes, everything worked out fine.
It could be something that simple...if you were in a hurry. And, yes, I know it sounds impossible, but I KNOW THAT THIS ACTUALLY HAPPENED so it could happen again. Good luck.
Standing at your description, you have installed the new kit in the proper way. Unless you broke some plastic part (you would have realized), it is rather unlikely that there is damage inside the printer.
If you find toner pebbles inside the printer , then the printer must be cleaned internally. That is probably causing all the troubles.
Residual toner can cause more faults, some of them (eg. drum thermistor) can only be fixed by a technician.
Here broad lines on how to clean a laser internally. Instructions are for a B&W, but steps are more or less same on a color printer.
That error is either the ink absorbers are full and need changing and a reset, or the purge/cleaning assembly is gummed up with ink. around $100. to $150 shop repair. Good machine with cheaper inks, probably worth the repair.
It sounds to me like the printer needs repaired/replaced as the gears which drive the printer cartridges' belt are no longer aligning correctly. At today's prices, I strongly suggest just replacing the printer as you can get a new one pretty cheap now. Good luck!
I take it that the ink is not leaking out and running all over the place? A cartridge should print maybe 500 or more pages (I can't recall just when I looked this up, but the number popped into my head). Sounds like you are getting less than that.
If it's not leaking, then the ink shouldn't run out if you are not using the printer.
The only thing I can tell you is that you have a bad printer. In my opinion, Lexmark consumer products are not very good--but that is only my opinion (and the opinion of many of my associates).
1- Turn the printer on by pressing the power button. Usually, the power button is located on top of the Lexmark printer. If the Lexmark printer does not power on immediately, then hold the button down for a few seconds before releasing it. Once the Lexmark printer has powered on, the installed cartridges will begin to move back and forth for a few minutes.
2- Raise the Lexmark printer cover up towards you. Doing this will give you instant access to the inside components of the Lexmark printer. Lift the cartridge release lever and remove any installed ink cartridges. Be careful when doing this because the ink may leak out. It's best to have a disposable bag or paper towel near you when performing these steps
3- Remove the plastic from the brand new cartridges by carefully cutting them open with scissors or tearing along the perforated edges. Once you have removed the plastic, there's a yellow tag located near the bottom of the ink cartridge. Take this tag off only when you're ready to insert the ink cartridges into the slots.
4- Tear the yellow tag from the ink cartridges and place them into their corresponding slots. Each one will be easily identified by its color. The cartridge release lever will have the same color as the ink cartridge. If you mistakenly place the cartridges in the wrong slot, then you'll risk having your Lexmark printer stop working properly.
5- Press the ink cartridges into the slots and listen for a clicking noise after the insertion. Although you will need to firmly place the ink cartridges into the available slots, it still needs to be done gently. Close the Lexmark printer cover when you’ve completed the previous steps. Wait a few minutes for the Lexmark printer to recognize that you have inserted brand new ink cartridges. After a few seconds, it will go through some diagnostic steps to make sure the ink cartridges were correctly inserted.
6- Print a test page on your Lexmark printer. This will help you to determine if the ink cartridges are properly working. You can view the newly printed images and text after the Lexmark printer has finished printing. Get rid of your used ink cartridges by throwing them away or sending them to an online store that accepts empty ink cartridges.