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Unable to access subtitles whilst watching digital channels

Hi, I have just bought a LG 32 LG3000 LCD television and being a bit hard of hearing rely on subtitles to enjoy programs. The problem is I can't get subtitles whilst watching digital channels, when I press the subtitle button on the remote it pops up a box in the top right of the screen. This says subtitle language ,which is correct at English and also 'subtitles off'. No matter what I do I can't change this to 'subtitles on'. We have spent ages reading the CD rom and trying various things but nothing seems to work, so we are a bit stuck. We also have another television which has freeview built in and this shows subtitles with no problem. Thanks in advance for any help.

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Contact your TV service supplier to be sure that subtitles are available in HD ...

Posted on Jan 07, 2009

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