Question about HP (D4384-63002) (d438463002) Internal 32x CD-ROM Drive

2 Answers

Cd rom drive keeps opening and closing - HP (D4384-63002) (d438463002) Internal 32x CD-ROM Drive

Posted by on

  • 2 more comments 
  • Anonymous Jun 13, 2008

    I'm trying to burn a playlist from itunes. I never had problems in the past. We had our desktop fixed after a power outage. If that is the case I'm at a loss because the man that came and refurbished it has moved out of state.Since the repair job I had to reload itunes & other software. So the symptom is when I put in a blank cd-r in, a green light blinks slowly for 5 blinks then an orange light blinks real fast then the tray opens.

  • Anonymous Jun 13, 2008

    I put a blank cd-r in to burn a playlist from itunes a green light flashes about 5 times real slow then an orange light blinks real fast then the tray opens. I've burned many a cds before a computer repair after a week long power outage. I did a drive check both cd and dvd are good. I'm not a computer whiz to say the least and I appreciate any advise you can give if you get this message I want to thank you for even reading my situation.

  • Anonymous Feb 25, 2009

    i have the same problem

  • Anonymous Mar 27, 2009

    cd drive door keeps opening and closing, not trying to do anything at the time



2 Answers

Try cleaning it out with air from a can, possible something stuck in it. Also might want to try uninstall and reinstall device. This could also cause problem as well

Posted on May 29, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Can you help me pls my disk stock-up in my cd.rom, what will i do?????????????//

Posted on Nov 22, 2008


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 53 Answers

SOURCE: my cd rom drive open and close automatically it

its a power cable fault u must remove the plugged cables to cd rom
the again plug it and 
then check it out u wil get it worked properly

Posted on Mar 08, 2009

  • 1 Answer

SOURCE: dvd/cd drive door keeps opening and closing by itself

You might try blowing out the drive with canned air. Sometimes dust over the sensor can cause this problem

Posted on Oct 13, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Artec wsm-52x Problem...My CDROM drive keeps opening and closing. I tried disabling it in Device Mgr, but the problem still exists. I also uninstalled it in Device Mgr, but still it keeps opening and...

make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty

or it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Jan 11, 2011 | Artec WSM-52X-UR CD-RW Burner

1 Answer

I have a HP desktop PC and the DVD/CD ROM keeps opening and closing. How can I fix this? Thanks

It has gone faulty, this is not normal behavior. You will have to replace it. Check the button on the front, ensure it isn't jammed on?

Feb 26, 2010 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

My cd-rom drive keeps on opnening and closing?can you help me? i remove the IDE cable but it still opens and close...TNX

Dude CD ROM's are designed to close all by themselves in case if there is anything stuck in between,just unplug the CD Rom,and u might find a small hole,kindly punch in it using a pin so that the front portion of cd rom will open and clean up the entire drive using a soft brush(b careful about lens present inside)and fix it back and check out whether it works out

Nov 10, 2009 | LG CED 8120B CD-RW Burner

2 Answers

Driver keeps opening and closing

well this is a technical problem.....there is something loose out there...have it check by a technician....or open it and clean it

Sep 28, 2009 | HP (D4384-63002) (d438463002) Internal 32x...

2 Answers

Dvd/cd drive door keeps opening and closing by itself

If the trouble isn't being caused by some screwy virus or software problem, the best solution is to replace the drive. New drives are quite inexpensive and widely available in retail stores (at higher prices) and online.

May 27, 2009 | HP (D4384-63002) (d438463002) Internal 32x...

1 Answer

CD Rom Drive opens and closes over and over won't quit

it happens often because of some materials or cd broken pcs try to clean it carefully

Apr 11, 2009 | Dell (0F027) CD-RW/DVD-ROM (Combo) Burner

1 Answer

Driver door keeps opening and closing

Could be virus infection install update to your antivirus or better check free antivirus.

Leave a comment, tnx

Apr 08, 2009 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

Internal CD ROM will Not Open

Unless you can do electronic repair yourself and have the schematics for the drive it will be far cheaper and easier for you to simply replace it. Any DVD drive for computers will fit in there. I would buy a new one rather than used so you make sure and get the software with it. Replacing the drive is a 30 minute job at most.

Dec 31, 2008 | Sony DVD-ROM DDU1615-ZB 16X IDE 512KB 100...

Not finding what you are looking for?
HP (D4384-63002) (d438463002) Internal 32x CD-ROM Drive Logo

Related Topics:

1,236 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers


Level 3 Expert

538 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides