Question about HP (D4384-63002) (d438463002) Internal 32x CD-ROM Drive

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Cd rom drive keeps opening and closing - HP (D4384-63002) (d438463002) Internal 32x CD-ROM Drive

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Re: Cd rom drive keeps opening and closing

Try cleaning it out with air from a can, possible something stuck in it. Also might want to try uninstall and reinstall device. This could also cause problem as well

Posted on May 29, 2007

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Re: Cd rom drive keeps opening and closing

Can you help me pls my disk stock-up in my cd.rom, what will i do?????????????//

Posted on Nov 22, 2008

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SOURCE: my cd rom drive open and close automatically it

its a power cable fault u must remove the plugged cables to cd rom
the again plug it and 
then check it out u wil get it worked properly

Posted on Mar 08, 2009

  • 1 Answer

SOURCE: dvd/cd drive door keeps opening and closing by itself

You might try blowing out the drive with canned air. Sometimes dust over the sensor can cause this problem

Posted on Oct 13, 2009

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I can't install cd's on computer

It is my pleasure to guide you.

Go to the Control Panel > double click the System icon > Hardware tab > Device Manager >
Look for your CD Rom in the DVD/CD drives listing, press the + sign to open it.

You should see two drives, if you have two CD Rom drives. Double click on one at a time. This opens the Properties of the drive. The Device status should say it is working properly. If it does not say that, close properties and right click the drive and uninstall. Close out everything and reboot. Windows may ask to reboot, say yes.

After boot up Windows should re-intall the CD Rom drive drivers. After all is done, try the CD Rom again.

Good luck and please post back that you are successful or that I can be more helpful.

Jun 05, 2011 | Gateway (5500381) CD-ROM Drive

1 Answer

I have a HP PC and the DVD CD Rom keeps opening and closing by it self. How can I fix it?

First, with the power off, open the computer case and disconnect the 4-pin power plug from the drive. Then at least the drive won't open and close while you try to figure out what's wrong.

One possibility is that the front panel open/close button on the drive is sticking. Then the drive thinks you're always pressing the button. In that case, replace the drive. New DVD/CD burner drives are only $30 or so, so it isn't worth repairing one. I think you'll probably find the drive is just faulty.

Another possibility is that your computer has a virus. Random drive opening and closing was caused by a virus going around a while ago. I don't remember the virus name, but it was quite a while ago. Still, it's worth checking unless you're absolutely sure you have up-to-date antivirus software and you've been scanning your computer regularly. I would suggest downloading the free version of MalwareBytes' Anti-Malware and doing a complete scan to see if it finds anything. If it does, let it correct the problem.

If it turns out to be a virus problem, don't forget to plug the power connector back into the CD drive when you've cleared the trouble.

Hope this helps, and thanks for using Fixya!

Feb 26, 2010 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

I have a HP desktop PC and the DVD/CD ROM keeps opening and closing. How can I fix this? Thanks

It has gone faulty, this is not normal behavior. You will have to replace it. Check the button on the front, ensure it isn't jammed on?

Feb 26, 2010 | E-Machines emachines (emachinees) CD-ROM...

2 Answers

Driver keeps opening and closing

well this is a technical problem.....there is something loose out there...have it check by a technician....or open it and clean it

Sep 28, 2009 | HP (D4384-63002) (d438463002) Internal 32x...

1 Answer

No dvd/cd rom icon

From what I read, Acer Empowering software is no big deal. Some say it's fine, others say nothing worthwhile. If you aren't thrilled with it, you might consider uninstalling it and seeing if it brings your CD-rom back. If you want to keep it or uninstall of Empowering software doesn't work, uninstall the CD-rom and then let Windows rediscover and install it again.

Go into Device Manager, right click on CD-rom and choose uninstall. Close out and restart.

Sep 06, 2009 | Acer (91.47A37.001) CD-ROM Drive

2 Answers

Dvd/cd drive door keeps opening and closing by itself

If the trouble isn't being caused by some screwy virus or software problem, the best solution is to replace the drive. New drives are quite inexpensive and widely available in retail stores (at higher prices) and online.

May 27, 2009 | HP (D4384-63002) (d438463002) Internal 32x...

1 Answer

My new hp computer cd rom open and closes itself, and its driving me wacko

Either you have a computer-virus that is sending "commands" to the optical drive to open/close, or you need to spend about $30 to buy a brand-new CD/DVD reader/writer.

Apr 22, 2009 | Compaq (224130-001) Internal 4x CD-ROM...

1 Answer

Driver door keeps opening and closing

Could be virus infection install update to your antivirus or better check free antivirus.

Leave a comment, tnx

Apr 08, 2009 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

CD ROM is jammed-wont open

This has happened to me. Sometimes when I'm in a hurry I'll place a CD or DVD in the tray and start to close it without making sure that the disk is seated flat in the tray. If it's ****-eyed the CD wil shatter when the tray is closed. The only way to remove the pieces inside the CD drive is to take apart the CD drive. Might be easier just to replace the unit. They run from about $25.00 to $75.00. One other note: You can try to open the tray manually by inserting the end of a paper clip into a small hole on the front bezel of the drive.

Oct 17, 2008 | E-Machines emachines (emachinees) CD-ROM...

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