Question about NorStar Meridian M7310 Phone

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Lost Admin password

I am trying to program our phones but don't have the password anywhere. The old office manager that was here for years didn't place that info in safe keeping so now I'm stuck! Is there anyway to find this out or reset it? I have a slew of problems to fix on our phones.

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  • 3 more comments 
  • toothasst28 Jan 07, 2009

    I have Norstar M7310 phones and don't have
    the manuals or password from the last office manager. A few of the
    phones ring internally but not with incoming calls. I have tried to
    adjust the volume different ways I found online to no avail. I also
    need to activate the caller ID feature.

  • toothasst28 Jan 07, 2009

    I was hoping that was not the ase but it seems like I am going to be stuck doing it. How can I locate the instructions to do that?

  • toothasst28 Jan 07, 2009

    Ya...I don't get anything you said about the CICS or trunks. I guess we will just have to deal.

  • Carl Navarro
    Carl Navarro May 11, 2010

    Everything you are trying to do is in the manual...to the PHONE SYSTEM. An M-7310 is a phone.



    CID requires a CID trunk in a CICS system or an add in unit in a non-CICS. Ringing can be programmed from a -10 or greater phone from the installer or admin program.



  • Carl Navarro
    Carl Navarro May 11, 2010

    It takes a lot of work to change the installer password on a Nortel. Did you apply the one listed in the installation manual?



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  • 192 Answers

You may try this password to get in, if the software level is right...

-> FEATURE **CONFIG (266344)
-> Password SCPLUS (727587)

This is another system password, that may help you... it is one level down from the main configuration password, but none the less it will givce you everything you need to change on the system.

Otherwise, as cnavarro stated, there are ways to crack the password, it is very intrusive, but it can be done.

Posted on Mar 22, 2009

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Posted on Jan 02, 2017

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http://www.phonserv.com/meridian_norstar_programming.htm

try this website. You need to first release all the calls, then do Feture **ADMIN or **23626 ... that should get you into the system, I'm just having trouble because my office phone won't let me enter the password once i'm in. The password should be ADMIN or 23646 as well.

If you have a different phone, try Feature **CONFIG or **266344 and play around with it from there.



if all else fails, here's another website with more information and codes.
http://www.telephonemagic.com/phone-support/norstar-feature-programming-code.htm

I hope this helps, let me know!!

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