Question about Xerox Phaser 8400 Laser Printer

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Paper jam related to Maintenance Kit

I removed the Maintenance Kit on my Xerox Phaser 8400 by mistake. When I replaced it, it does not feed the paper and jams behind the front cover. I have tried to replace the Maintenance Kit with a new one but continue to get the paper jam.

Any suggestions or solutions would be greatly appreciated.

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  • Anonymous Jan 13, 2009

    paper jams

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  • Master
  • 2,072 Answers

I wonder if you got some of the silicon lubricant from the maintenance kit on the rollers.
Try taking some alcohol or a cleaner such as fantastic, 409 etc and throughly clean all the rollers in the paper tray and along that transport behind the door.
If it isn't getting out of the tray you may coincidently have a smoothe feed roller, if it is feedinf a couple of inches out of the tray and stopping in the lower rollers I suspect a slipping registration clutch. Removing the maintenance kit seems like an odd thing to start a jamming problem. As I said clean the rollers, I guess see if you happened to have gotten a chunk of ink in the paper path from the catch tray.
Is there any damage to the paper? And tears or dents in the page?
Let me know we can resolve the problem.

Posted on Jan 07, 2009

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