Question about ION Audio VCR 2 PC USB VHS Video to Computer Converter

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Installed but will not Record.

When I try to Record from VCR, pop-up message says "The device is not available, or is being used by another application. Please close any applications that may be using the device and try again." When I click on Settings, I get the following message: "The device cannot be detected or is not supported." I am connecting the device via USB port to my PC. I have 3 ports on my PC and have tried all 3. Same msgs.

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  • Anonymous Jan 08, 2009

    i have

  • talga75 Jan 14, 2009

    Where do you install this driver from?

  • Leona O'Connor Jan 18, 2009

    I uninstalled the program and started over. When I first installed this, the install Wizard produced a warning about Microsoft windows, and I cancelled. However, the program continued to install, but I couldn't record. So, I uninstalled, then re-installed, and when the Wizard warning appeared, I clicked to Continue. I'm assuming that was the problem because that was the only difference in the two attempts. I record now. My new issue is that when I use Microsoft windows movie maker to try to edit the captured picture and audio, I get no sound. If you have more questions, let me know. Hope this helped.

  • 2979 Jan 22, 2009

    I am having the same problem as talga75 and when I went to to get the driver it asks me if I have PAL or SCART. I have no idea what that is or which driver to choose. Can someone walk me through getting the correct driver from ion. I am on my third uninstall and reinstall getting ready to do the 4th one. HELP!

  • 22marri Feb 01, 2009

    Thanks i have the same problem I have been able to load the software using the control panel but not the hardware. I have gone on the ion website and followed:support----docs and downloads----home audio----All----VCR2PC and will try the download you suggest but at the moment the site can not be opened. Not quite the easy video to DVD conversion it cliams on the box!

  • 2979 May 11, 2010

    After many attempts to get this thing to work I am ready to return it. I have installed/uninstalled several times, went to the web site to download drivers, etc. Not being the most techo person I am going to following 22marri's instructions. My question is to 22marri. Are you in the UK or did you just use that version? That may be my problem. I am in the US. If this doesn't work it is going back!

  • talga75 May 11, 2010

    I have tried to install the cd several times and continue to get the same message above did you get yours install ?



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I press record & keep getting "Device Record Error." Please check the device status. I tried it several times. Drivers are installed but still not working.

Posted on Jul 31, 2013

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Many many thanks Talga 75, So in summary for non-tecno people like me, go to and click on Support then docs and downloads then home audio then 'all' then VCR2PC and download the PAL hardware document for UK videos. You may have to 'unzip' it (your computer may ask if you want to do this) Then click on your microsoft coloured symbol (where it says click here to begin) and click on the control panel. Then click on systems, then on hardware then on device manager then search down for VCR2PC and click on this. Then choose update driver and your computer will install what you need. Then go back and click to open the EZ convertor icon on your computer to open the programme and it should now work. This is for the hardware but if the software hasnt loaded you can go to the control panel then click on add/remove programmes and add the VCR 2PC programme here. You will need the EZ VHS disc in your computer throughout. GOOD LUCK!

Posted on Feb 01, 2009

  • 22marri Feb 08, 2009

    2979 I am in the UK. I think the only difference will be that you have to download the programme from the website for US versions of DVDs and not PAL??


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Thanks, I am recording as I type this. I had to re install and go to and download the driver ( the top one) then I went to the control panel then to systems/hardware/device manager/ then click on VCR2Pc and chose update driver then it allowed me to go thru the install wizard process. thanks for all your help!

Posted on Jan 18, 2009

  • talga75 Feb 03, 2009

    Dear 2979

    The disc only lets you install the program to the desk top not to the hard drive.Do that first then Go to the ION website then click on support and click on the first one ( for PALS) then go to the start button on your computer then to .. control panel... change control panel to classic view (located on the top left hand side) then go to system.. then to hardware... then to device manger.. then look under sounds and video's and you should see

    VCR2 just click on it and it should allow you to install thru the install wizzard.

    I had put mine in the box 3 times and I said if I put it back in there one more time I was taking it back to the store! and that time I did it!

    I am in the US.

    I have windows XP desktop and windows vista laptop and it work for me. I have now turned 2 vhs's into DVD's.

    best of luck to U


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Install drivers

Posted on Jan 07, 2009

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