Trying to align heads, 5610 HP all-in-one

Hello,
This seems to be an issue with the alignment of the printer.
Remove both the cartridges from the printer and clean the cartridge contacts with a soft lightly moist cloth and then re-insert the cartridges. Unplug the USB cable of the all-in-one and then let the all-in-one perform the alignment process and once it prints the alignment page. Once the alignment page prints out, place the alignment page (With the printed side on the scanner glass) and then press the Scan button. the alignment process should complete successfully.

For more information, refer the below hp document.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00442099&cc=us&lc=en&dlc=en&product=441125