Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Report printing I could not receive faxes until yesterday when I spoke to Brother. They told me what to do and I can now receive. I had to get the maintence menu and enter numbers 91 & 99. Now I can no longer receive a report print out on individual faxes. Have been through all the menus but it will only give me journal print outs. What so I do to rectify this.

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I contactes Brother direct and they solved the problem.

Thanks anyway.

Posted on Jan 08, 2009

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Dcp 7055 brother printer in error - print unable ec


This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Note
    In order to transfer data from your fax machine to another, you must have the station ID programmed in your fax machine.
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set.
  4. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Start.
Step2: Verify and Transfer faxes in memory
Step3: Reset the machine After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.
If the message continues to appear on the LCD, do the following based on your country:
<USA>If your unit is still within warranty, try to locate a Brother Authorized Service Center in your area or google to obtain contact information for the appropriate Brother Customer Service Center.
If you are out of warranty, use the link to locate a Brother Authorized Service Center in your area.

Aug 04, 2013 | Office Equipment & Supplies

1 Answer

How To Repair Error " Print Unable 4F" in Brother MFC-J415W


Sir/Madam

I suggest You Perform Below mention steps To Fix Your brother Printer Issue,

Step1: To clear the message follow the steps listed below:
  1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.
    Unplug the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2.If the error continues to appear, the machine may have a mechanical problem.

If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. Please make sure you have followed the instructions in the Step1.

3.If the error still continues to appear, move the print head and examine under the print head.

NOTE: The images shown below are from the representative product and may differ from your Brother machine,but their inner structures are same.

3-1.Disconnect the Brother machine from the poweroutlet.
3-2.Open the scanner cover.

dc1c50f4-f415-4da1-8627-79cd70c03e26.gif

3-3.Check the print head's position.
In the example photo the print head is positioned at the left hand side of the platen area.

4cddf4b6-b3a6-46c2-a838-a2179c0f1791.gif

If the print head is on the left side, go to step 3-4.
If the print head is on the right side, go to step 3-7.
If you can not find the print head, go to step 3-8.
3-4.Gently move the print head to the center.


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3-5.Examine under the print head. If anything is found, remove it. 1b555a0b-2eb3-488c-883c-4c7db77f04ff.gif

Use a flashlight if necessary to check thoroughly.
3-6.Close the cover and reconnect the machine to the power outlet.
If the message continues to appear on the LCD, the machine will require repair.
Please contact Brother Customer Service from "Contact Us".
3-7.If the print head is on the right side.
The print head is positioned at the far right hand side, you cannot move it. The machine has a mechanical malfunction and will require repair.
Please contact Brother Customer Service from "Contact Us".
3-8.If you can not find the print head.
The machine has a mechanical malfunction and will require repair.
Please contact Brother Customer Service from "Contact Us".
Step2: Check if the machine has faxes in its memory
Note
In order to transfer data from your fax machine to another, you must have the station ID programmed in your fax machine.
1.Transfer the Fax Journal Report
Press Menu/Set or Menu on the Control Panel of the machine.
Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set or Menu.
Press the up or down navigation key until Report Trans appears on the LCD. Then press Menu/Set or Menu.
The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Black(Mono) Start.
2.Verify and Transfer faxes in memory
Press Menu/Set or Menu on the Control Panel of the machine.
Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set or Menu.
Press the up or down navigation key until Fax Transfer appears on the LCD. Then press Menu/Set or Menu.
If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3. If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Black(Mono) Start .
3.Reset the machine
After the Fax Journal Report and faxes in memory have been transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If your question was not answered, please check...


How do clear the message Unable to Unable to Chang Brother

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Dec 19, 2012 | Brother Ink for Mfc J415w Printer

1 Answer

When i switchon my machiene an error occured Print Unable 52 please get me out of here regards


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe

Dec 19, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Says: Unable to Clean Consult owners manual


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

Dec 16, 2010 | Office Equipment & Supplies

1 Answer

Unable to print 5A


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

Dec 15, 2010 | Brother HL-4040CN Laser Printer

1 Answer

Need fax confirmation report .


1) Press <Menu>
2) Press Up or Down <Arrow key> to select "Fax"
3) Press <OK>
4) Press Up or Down <Arrow key> to select "Report Setting"
5) Press <OK>
6) Press Up or Down <Arrow key> to select "Transmission" or "XMIT Report"
7) Press <OK>
8) Press Up or Down <Arrow key> until the option you prefer appears:
  • OFF - Transmission verification report will print only if a fax is unsuccessful
  • OFF+IMAGE - Transmission verification report will print if a fax is unsuccessful with a portion of the fax first page
  • ON - Transmission verification report will print after every fax transmission
  • ON+IMAGE - Transmission verification report will print after every fax transmission with a portion of the fax first page
9) Press <OK>
10) Press <Stop/Exit>

I hope this helps!

Jan 15, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Brother FAX-2920 sending-receiving problems


Make sure you are plugged into the LINE port of the fax machine.

Oct 22, 2008 | Brother IntelliFax-2920 Plain Paper Fax,...

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Printing report on received faxes


Fax machines usually only store the last 50 transactions

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Print Fax Confirmation


Press MENU button, then 5 on the numbers keypad. you should be able to scroll through a list using the up and down buttons. #1 is the HELP LIST, #2 is AUTO DIAL, #3 is FAX ACTIVITY which shows LAST INCOMING AND OUTGOING faxes,#4 TRANSMISSION,prints a TRANSMISSION VERIFICATION REPORT of the last transmission. #5 USER SETTINGS lists your setting. To select your report, select the REPORT NUMBER, press SET, then START, to print

Jun 23, 2008 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

HP fax 1010 - receives on LCD but never prints fax


Can you receive from other numbers? Can you brother xmit to other numbers? Can you xmit to him?

Feb 02, 2007 | HP 1010 Plain Paper Inkjet Fax

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