The machine read document jammed but there is not jam !! i am able to receive faxes but i cannot send them. i have taken the drum out and opened the machine and see nothing in there. i keep getting an error report that reads "document jammed". HELP !!
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Re: machine reads "document jammed"
Its the problem of the rollers which pulls the papers they r worn out.I've seen this before repairing computers and asked about fax
machines while I am there. There are rollers that cling on to the paper and
move it through the machine. When the rollers are worn down they do not grip
the paper. For a short fix you can get something rough like sandpaper, brillo
pad, etc, and gently scratch the rollers to give them some traction. This will
temporarily solve your problem until you can get the rollers replaced.
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The error message that you are getting means there's a jammed paper inside the machine particularly in the feeder. This may also appear if the panel is not closed securely. Try to open the control panel and look for any pieces of jammed paper or debris. Closed the front cover or the control panel, it should display the regular screen date/time. Once you have the regular screen load the document on the feeder, the display should change and should ask you to enter the fax number.
Hope this helps!
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Sounds like you may have a small obstruction in the scanner feed. This would inhibit making copies and sending faxes. Lift this section up slightly to inspect for small pieces of paper or dust. Blowing it out with compressed air would also be a good idea.
I don't know what brand fax 100 is. But if the memory is full you might try the following.
Unplug the power form your unit for 24 hours and then restart it. The memory should clear itself. ( you really have to unplug it not just shut off the switch if it has one).
There are reasons why the memory got full in the first place. Either the phone line was off and transmitted documents never sent or the receive function was disabled due to a paper jam, out of paper, or toner or a spent drum.
If you can copy the document, then you can send it BUT the receiving fax will probably have restricted length fax pages to prevent jammed documents at the sending end causing the receiver to use all the paper. If you have access to a service manual you can restrict the length of faxes sent and received on your machine. But it may be the receiver with the restriction.
It is the document stop arm that is broken.You can remove it.The machine will work without it.
Just make sure you remove the document stop arm and not one of the other sensor flags in the document feeder.
Hi. Open the document control panel and look in with a flashlight and see if the jam switch is stuck. also look for a small piece of paper that might be stuck in there. The jam is in where you put documents in to fax out. Lawrence