Question about Panasonic KX-FL541 Plain Paper Laser Fax

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Machine reads "document jammed"

The machine read document jammed but there is not jam !! i am able to receive faxes but i cannot send them. i have taken the drum out and opened the machine and see nothing in there. i keep getting an error report that reads "document jammed". HELP !!

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  • daidriloduca Mar 18, 2009

     fax says document jammed 10pages in memory, I've cleared the jam how do i fax pages in memory

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  • 221 Answers

Its the problem of the rollers which pulls the papers they r worn out.I've seen this before repairing computers and asked about fax machines while I am there. There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.  

Posted on Jan 07, 2009

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