Question about Canon SmartBase MP730 All-In-One InkJet Printer

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Does not feed paper from the back

My cannon printer will not feed paper. I have roller cleaned several times but it still does not feed. Help??

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 25, 2009

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Posted on Jan 02, 2017

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Epson printers use a set of rubber rollers to pick up the paper. Some paper can leave a slick deposit on the rollers, causing mis-feed. I spray some cardstock lightly with alcohol, and run it through several times (use the paper feed button) to clean that off.

Also, check the paper itself, if the sheets stick together, "fan" them before putting them in the printer.

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Try cleaning the feed roller using ammonia solution. The sizing used in the manufacturing of paper has waxy substances that accumulate in the pores of the rubber rollers and reduce the friction on the feed roller..

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Check the rollers that feed the printer paper through. Use compressed air to clean out the printer and rubbing alcohol on the rollers once you clean them. If the rollers aren't grabbing the paper, then maybe a gear is not working properly.

Canon offers a one year warranty, take the printer in and get them to service it instead of trying to fix the problem yourself.

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Canon i9900 on power up after boot, i am getting get 2 flashes on the orange light. I know its related to paper detection. is this a minor or major problem?


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I have had this problem after printing a large batch of sheets on a heavy matte photo paper. The roller picks up a 'polish' from the surface coating and then fails to grip. I have tried cleaning the roller, with some sucess, but the best solution I have found is to feed through several blank sheets (just page throws in a Word document) of a ordinary 80 gram paper. Doing this between smaller batches of the photo printing seems to keep things flowing.

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PIXMA MP780: Multiple pages feed together


Most paper feeding in printers is done via rubber rollers. These rollers get dirty and over time, the dirt glazes on to the roller. When this happens, the roller loses its grip. If you look at the rollers they will actually look shiny. After a while the rubber will dry rot and it becomes a more frequent problem. Try the following:

(EASY/LIGHT CLEANING) Get some inkjet cleaning paper at you local office supply. This is usually a thick absorbent paper that you spray with a cleaner and "print" with the wet page.

(MEDIUM) If that fails, unplug the printer and try using rubbing alcohol or ammonia to rub the rollers with a terry cloth. Be sure to rotate the rollers and get them all the way around.

(HARDER/BE CAREFUL) For hard glazed dirt, you may want to carefully use an hobby knife to scrape it off the rollers, being carful not to damage the rollers. Follow up with alcohol cleaning described above.

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1 Answer

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Where is the machine saying the jam is located? Does the paper even start to feed? Does the paper feed to the next feed area? If the machine sounds like it is feeding ( trying to feed) and the paper is still in the tray --- clean the feed roller/ tire with rubber restorer or a high alcohol base cleaner. IF the paper is fed part way out of the tray to the long ( most of the time) black reg. roller and now farther --- clean the reg. roller. There is always the chance that you have a bad feed motor or reg. motor. Also look to see if an actuator / switch has been pulled / knocked out of position. They is is small cradles and can be snapped back into place.
REG = registration

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1 Answer

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Hi ihimc1, over time dust and paper fibres can cause the rollers to stick, which can result in the paper not feeding please take these steps below to clean the rollers.
Turn off the all-in-one.Unplug the power cord from the back.Remove the rear access door. Clean the rollers one at a time using a clean cloth that is slightly dampened with water. Rotate the roller to clean the entire surface. Verify that the three paper feed rollers on the rear access door are clean and rotate freely.
Reinstall the rear access door and then plug the power cord back in.Turn the all-in-one back on.

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I had this problem (among many others with my printer). I found that just cleaning the front roller with a damp paper towel fixed it. Wipe it carefully and let it dry before reloading the paper. The rubber on the roller seems to lose it's ability to pick up the paper if it sits unused for any length of time, so wiping it with warm water and drying it works. Good luck. Lynette

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