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Does this happen only with some documents/software? I have a different HP printer (a LaserJet) that does the same thing only with PDFs printed from another program. (This happens with PaperPort and browsers using the Adobe Reader plug-in, for example.) If I open Adobe Reader and then open the document in question, I can print multiple copies correctly.
I suspect that you are looking at a flow control issue and not a printer failure.
You can check the printer driver and make sure your printer options for background printing.
Also, make sure that your document is not too busy. I've had customers complain about slow printing documents and when I examined the documents, I discovered that there were multiple images overlay ed. The data still had to be sent, but only the top image printed.
2 Screen prints are not directly sent to the printer. They are copied to the Clipboard - you must open up another application which can access graphics - WordPad , Word, Excel. E.G from wordpage paste the screen print (using Control + V or Edit-> Paste) and the contents of the clip board will appear in the document - use the print option from wordpad to print this graph to your HP 1010 printer.