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New wireless mouse quit working after 2 days.

Purchased wireless mouse Rev. 1.0 S/N BM81612478 cost $ 29.88 pluss 7% tax from walmart less than a month ago. It worked for less than a week and then just quit. I can't return it as I lost the receipt and my husband threw away the container that it was in. Can you tell me how to get it to work. of what i should do. Sincerely.Roberta Bartonbobbii1968@sbcglobal.net

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Hi bobbii1968,

  1. Try replacing the batteries. Do not use alkaline batteries. Use ordinary Eveready battery.
  2. Check polarity when placing battery in mouse
  3. Ensure red infrared light is on. If on, there is hope in getting the mouse to work
  4. Plug in USB wireless receiver.
  5. Press button on receiver and below the mouse.
  6. This should work fine.
Update us again if the above does not work?

Thank you for taking time to read this.

Posted on Jan 07, 2009

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