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The burner has a fixed orifice, but there may be an adjustable air shutter (to adjust more or less air) at the end of the venturi tube that inserts over the orifice. If not, also try removing the gas valve knob and see if there is a small screw inside the shaft that you can adjust the flames. Most stoves have these. Also be sure the burner hasn't been spilled on. it may just need to be cleaned for a proper flame.
From what you have described, you either have a grease laden-ed flame tamer over that burner or the burner has rusted out and the flame is going where ever it wants.
Turn the grill OFF and allow it to cool completely. Remove the cooking grates and flame tamers (the tent like things). Clean the flame tamers while they're out. Then remove the flaring burner to inspect it carefully for holes that don't belong there. If that's what you find, you will need to replace that burner. It wouldn't be a bad Idea to remove and inspect and clean all the burners. Because, if one is shot, the others will soon follow.
I hope this helped you and thanks for choosing FixYa. Happy Grilling!!
From what you described, the burner needs to be removed and cleaned and the air shutter adjustment needs to be readjusted. After cleaning and replacing the burner, you can light the unit and then start adjusting the air shutter, until the flames are blue with yellow or orange tips.
I think you husband is trying to clean the wrong thin. The venturi tube is part of the burner itself. It's the open end of the burner, that has an air intake adjustment on it. It fits over the burner orifice. He may be hitting the orifice, which in fact may be clogged. Remove the offending burners and he will be able to see the burner orifice, which can be removed with the appropriately sized wrench. Once removed try blowing through it. If air doesn't blow through, it's clogged. Clean it with a straight pin that is no larger that the orifice hole. You do not want to enlarge it. Also, the new burners may need adjustment of the venturi for the proper air to gas mixture. Consult you Owners Manual on how to adjust it.
Are the burner flames diminishing as you turn on additional burners? In other words, is the flame size correct when one burner is lit, but too small when several burners are lit? Is the flame a nice blue color or yellow? If yellow, adjust each burner's air shutter at the end over each orifice. Have you tried adjusting the pressure on your propane regulator? (If it's red, don't mess with it) If it's a silver regulator and has a center cap, you can remove the cap to adjust the screw inside, by turning it clockwise in 1/4 intervals until the desired flame size has been reached. It's also possible that your burners have corroded closed somewhat. Do you have cast iron or stainless steel burners? Cast iron burners tend to corrode shut over the years due to moisture. Stainless steel burners just tend to rust away and flake, but usually become flare ups or out of control flames. Anyway, that gives you some things to look at. Hope it helps. Douglas
Burners are clogged or defective and the flame is "backing up" which may have damaged your gas valves and/or ignitor. Try removing and cleaning the burners with a wire brush or if under warranty, have nexgrill replace them all.
It sounds like your regulator is not quite right. Try a different one, or just replace yours. New regulators are inexpensive, and are available at Lowe's/Ace/Similar.
Best regards (and happy grillin'), --W/D--
Try looking for webs back to where the burner tube meets the valve.
Otherwise you need to remove burner tube to access back of valve to clean with a torch tip cleaner or compressed air, (remember to disconnect grill from gas source first) inside valve orifice. Usually the back of valve can be removed with a wrench.
Worst case you always get a new valve off internet if you can't resolve the plug.
Hope this helps, good luck.