Question about Honeywell Programmable Thermostat Heater

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My honey well thermostat keep clicking and I can't program it

The electrical power went out and when it was restored my therostat will not operate ...it keep clicking and I can not program it... and my furnace will not work....

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If you have a programmable thermostat and it is a couple of years old you will probably have to install a new one. What kind of thermostat do you have? You can turn power off to furnace and then take thermostat off wall and take wires marked r & w and connect them together your heat should come on when you turn power back on. If not you could have blown the 5 amp fuse inside furnace. I would check the fuse inside of furnace. If you take panels off front of furnace you should find a controll board inside that runs furnace.If you have anymore question just reply back to me

Posted on Jan 16, 2009

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Paula, remove the cover of the thermostat and look for a model number. The actual thermostat may have to be removed from the sub-base to find it. There may be either a long line of pins on the sub base that matches up with holes on the back of the thermostat when you re attach it....or there may simply be a 3" long ribbon connector that makes the connection.

Once you have the correct model number call Honeywell Customer Service at 1 877 841 2840 and work your way through the menu until you get to 'if you a homeowner push this number'. Once in touch with a live troubleshooter, they should be able to assist you in programming. You should know what kind of system you have, gas, electric or heat pump heat with central air.

You MUST have the correct model number BEFORE you call.

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