Question about Linksys Wireless-G WRT54G Router

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Xbox Live won't connect when wireless is "secured"

This has me baffled.

the Linksys WRT110 wireless router works just fine when set to "unsecured". However, whenever you change the setting to "secure", it passes ALL the tests until trying to connect to xbox live. after a long pause, it fails.

the suggested possible problems mention the NAT is moderate and should be open. I can open the couple ports, but why should that be an issue ONLY when on secure? the other is UPnP enabled, which it is.

does anybody have any suggestions?

the Indian lady at xbox "tech support" was extremely polite, but she couldn't help at all.


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  • zeb Jan 07, 2009

    I'm not an IT person, Ranvens.

    Does that mean that the wireless router does not act as a hardware firewall when the wireless is not set to secure? I thought it was only "securing" the wireless signal/capability.


  • zeb Jan 07, 2009

    I will forward the ports and see if that fixes it.

    I have a WRT54G, and I never had this issue. (this is actually for my son-in-law)

    I'll let you know after I get over there to try it.

    thx again.

  • zeb Jan 14, 2009

    Thanks, Ranvens. That did it!

    I admit I still don't understand why the ports are all open until the wireless signal is secured, though. I have a similar but slightly older router at my house, and I did not have to open them.

    Thanks again!



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Because your router is acting like a firewall, when in secured mode it only lets through the ports you explicelty specify. This is what all routers do.

Posted on Jan 07, 2009

Testimonial: "This was my first time using FixYa, and Ranvens' suggesting worked perfectly. Thanks again."

  • Travis Lord
    Travis Lord Jan 07, 2009

    There are several places to set secure vs unsecure.

    I originally thought you were reffering to the firewall provided by the router.

    When you set your wireless settings as "secure" usually this means it will enable WEP, or WAP encryption. This should require you to input a paraphrase (same as like a password). I would imagine that you would then need to insert this same paraphrase into the xbox to ensure it can actually "connect" to the wireless router.

    If the secure vs unsecure setting is a generic mode the router enters into, it may be stopping certain traffic getting through, you will need to setup port forwarding to solve this.



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