I have moved my base and calls coming to my phone wont get picked up as it is in a single office and does not ring out anywhere else.i want to divert all my calls to an occupied office extension so that calls can be answered and messages passed on
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Re: how do i redirect calls to another extension?
I missed your mentioning voice mail, so I guess that means you don't have it.
On your phone you have a FWD/DND button. It's programmed by dialing forwarding codes into the intercom, then the button is used to turn the featores on and off.
The code is *710x destination and maybe # where x=2 for all calls, 3 of busy, 4 for no answer and 5 for busy/no answer. When it's set, the light should be on solid. Pressing the button will make it go out and cancel FWD. You can set different forward destinations for busy and no answer.
You can also have different locations for intercom or outside calls. Those codes are in the TDA Users's manual.
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Two of the above codes work for me, so let's figure out what you're doing. First of all, did you convert the intercom calls to ringing on all calls? If I have auto answer turned on, I can't pick up anything.
If the phone is ringing, I can use 40 and 41xx to pick it up. I can retrieve a call from hold by dialing 53x where x is the line number on hold (just in case you're trying this with a cordless or single line set).
By default, all extensions are in pickup group 1, but 41xx directed call pickup will always work if the Call pickup deny is properly set as you indicated
you need to go to your previous location and get the jack number, than go to the new location and get the jack number. now go to the phone system closet and look for these cable numbers on the 66 blocks. Swap the cross connect of the jacks and wallah your phone will be your s again! ldtnsj.com
Yours may be different if your TA-308 is not a U.S. version, but the family is generally 40 picks up all calls in your group and 4+the ringing extension will pick it up. Just in case they have call pickup deny set (721) you'd have to cancel it with 720.
Press Feature 985
Press the 9 Key
Enter RESETSMPSWD (73738767793) using the dialpad
Once you have RESET the password, it reverts to the default.
If your system uses 2 digit extensions use 120000
If your system uses 3 digit extensions use 1020000
If your system uses 4 digit extensions use 10020000
Quickly, return this Phone is you still have a chance, my small business used this phone for EXACLY 2 years, and now all lines are DEAD, NOT A SINGLE ONE WORKING. LINE ONE AND THREE HAVE NO DIAL TONE EXCEPT EXTREMELY LOUD STATICS. AND LINE 2 AND 4 ARE TOTALLY MUTED.
A lot of my customers are complaining about not being able to reach me in my office.