Question about 2wire (1000-000057-000) Modem

3 Answers

Internet connectivity i have recently moved and recieved new service from telus for my highspeed adsl. they gave me a loaner 2wire modem/router and right from the get go my desktop was connected to the internet with an excellent signal. however certain programs like msn, limewire, and pokerstars would continuously "lose connection to the server" and have to reconnect. now i have bought a new hp notebook and set up my wireless network. The problem is the same on this computer which leads me to believe the router must somehow be frizzed. i've tried my wireless connection on a friends computer and had perfect connection with every program. one other thing is that the connection lights on the modem seem to be fine all the time. even during the 1 or 2 second connection drops.

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  • Dayton Kelly May 30, 2007

    no go with the mozilla.

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3 Answers

Reset the modem(unplug it for 30 seconds, plug it back it) first of all, of course. This will fix 90% of all modem problems.

Now, you only have the problem when you are connected through the WAN, right? If the problem isn't also while connected through the LAN, you might need to forward some of the ports that the programs are using. The best way to figure this out would be to call your ISP (internet service provider) and ask them how you would go about port forwarding on the particular modem you are using. Also, you'd have to figure out which ports need to be used by each program. The best way to figure that out is defined in three words: Google Knows Everything.

The purpose for port forwarding is to help your router determine where to send packets of information over a wireless network. The reason your connectivity drops for only a few seconds could be the cause of the information packets you are supposed to be receiving aren't being sent to your laptop, and instead being lost in space. This happens fairly often when dealing with FTP (file transfer protocol), which is what Limewire is using when you download and upload content.

Aside from that, the modem could just be junk and you might need a new one. Try buying a new one (beats the hell out of renting one, anyway), and test it out. If it doesn't work either, just take it back for the refund.

Posted on Jan 12, 2008

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You myt wanna call the 2wire department coz there is some certain settings that you need to access on the user interface on the modem----especially when you are connected wirelessly---all you need to change is the wireless channel to 10 and the power settings to 10 as well to get a good connection....if you are having problem on launching a page try deleting cookies, deleting temporariy files, setting ur privacy to low, clearing cache and deleting some dial up connection saved on your internet properties(just launch a web browser, go to tools, go to internet options)=)

Posted on Jun 29, 2007

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Try downloading and installing Mozilla firefox...same problem?

Posted on May 29, 2007

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2 Answers

I have an at&t 2wire 2701hg-b but i dont have at&t internet i have charter and i am not able to figure out how to get my internet to work with this router please help


att 2 wire is a Adsl Modem (Requires a telephone line jack to get the signals) but charter communication is a cable internet service (not DSL) , Requires a TV cable service for internet .
These two jacks differs and there working differs ..
Means : Att works with the username and password type of authentication but charter requires the MAC address of modem for authentication .
Therefore for a cable internet 2wire 2701hg-b modem cant be used . But yes in case charters has username and password authentication and works with the telephone jack in house then its possible to use the same modem.

Aug 19, 2011 | 2wire (2701HG-B) Wireless Router

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I recently moved from Cable ISP to DSL ISP service. For the DSL service, I was asked to configure my Router to use PPPoE with Dynamic IP addressing. I also provided the router with my username and password...


The reason you have no internet is because the router is specifically for cable. your description contains errors what i think you mean is that you have gone from cable dsl to an adsl, correct me if i am wrong. Basically your modem connected to your router via an ethernet cable and then the router fed the wireless signal to your wireless devices or via ethernet through the 4 ports in the back. With adsl you have a feed from your phone line to an adsl modem so the only way for you to get the dsl router working is to have two ethernet leads connecting to your pc, one from the modem to the pc and one from the pc to the router. You would also need to setup internet sharing on the pc thats connected to both devices.


Either do it that way or buy an adsl router

Nov 10, 2010 | D-Link DI-624M Router (DI624MRE)

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I have moved to new home. I am using 2wire wifi


you can check if the ethercable is loose or if you have a spare ethernet cable (rj45) you can replace the one that youre using

Jul 14, 2010 | 2wire Wireless-G 802.11g ADSL Gateway

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Belkin router is unable to connect to 2Wire ADSL modem/router. 2Wire router has DHCP server enabled and Belkin has DHCP server disabled. Belkin is set to obtain an IP automagically. 2Wire IP is...


If the Internet light is off then there is a problem with the phone line to the ADSL modem or the modem is faulty or there is a problem at the telephome exchange.
Disconnect the phone cable at the ADSL modem and connect a phone handset to this cable - check for a dial tone and that you can dial out.
If you don't get a dial tone, use a different or new phone cable.
If the phone line is OK then : -
Ring your ISP to get them to test your connection to your ADSL
modem.

Oct 17, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

What is a 2 wire gate router


2 WIRE is a company that makes routers, Telus uses them to hook up television and internet.They don't appear to be any different unless you consider the fact that the ADSL modem and the router are combined into a single unit. All routers have a gateway IP, but its likely that a "gateway router" by definition may be just a router/modem combo, just a guess.

Jan 04, 2009 | 2wire (1000-400108-001) Router

1 Answer

Pvs connection


I had AT&T internet service with the 2-Wire wireless router (combined modem and router). You probably might have been given an installation CD but that often does not work well. You should be able to interface directly with the modem or router with your web browser possibly (http://gateway.2wire.net), and see the status of the connection, although to talk to these devices you must put in a username (usually "admin") and a password to enter the interface.

Your best bet is to actually call the technical support for the Internet service. Look on the AT&T paperwork you go with the modem or modem+router or any billing statement that show the possibly 877 number for HighSpeed Internet technical support. They will walk you through step-by-step until you get your connection; listen carefully to the often heavily accented voice. It usually never fails.

Nov 08, 2008 | 2wire 1800HG Router (RG1800HG00)

1 Answer

Connecting ADSL wireless modem router to COMCAST


unfortunately you can't because the 2wire is a dsl modem it has to use the phone line to connect to the internet, it would be different if it was just a router but since it is a modem it needs that connection to the phone line in order to work

Oct 15, 2008 | 2wire (1000-400108-001) Router

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Can i connect a 2wire 2701hg-b with roadrunner cable internet ? I had the 2wire dsl with at&t but recently disconnected the service


It is possible but it may not work as a router (2 wire 270). The 2wired router only has a phone port and ethernet/usb for computer connection. So if you will connect the roadrunner modem to the 2wired, you can connect it to the ethernet port of the 2wire, but the 2 wire will not function as a router any more. It will work just like a wireless bridge. This one setup that you can.

May 02, 2008 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

Media access crontrol (MAC) address


Hi Stevetabor9,



Finding and Registering Your Xbox Console's MAC Address
  1. Turn on your Xbox console with no game disc in the disc tray.
  2. From the Xbox Dashboard, choose Settings, and then Network Settings.
  3. The 12-digit number at the bottom-right corner of theNetwork Settings screen is the MAC address of your Xbox console. Do not change your Xbox console MAC address; just write it down so that you can use it later.
  4. If you have a direct connection from your Xbox to your modem, you'll have to disconnect it and reconnect your PC to access the Internet.
  5. From your PC, open the following page:
    British Columbia: http://oca.bc.hsia.telus.net
    Alberta: http://oca.ab.hsia.telus.net.
  6. Log in using your Telus Velocity Internet Service account.
  7. Select Manual Registration and Administration of PC's and Devices.
  8. In an available slot, enter the MAC address of your Xbox console, then select Update.
  9. Follow the steps in Direct Connection with Telus to try to connect to Xbox Live again.
Registering Your Router MAC Address
  1. See your router documentation to find your router MAC address.
  2. Before disconnecting your PC from the Internet to set up a router connection, open the following page:
    British Columbia: http://oca.bc.hsia.telus.net
    Alberta: http://oca.ab.hsia.telus.net.
  3. Log in using your Telus Velocity Internet Service account.
  4. Select Manual Registration and Administration of PC's and Devices.
  5. In an available slot, enter the MAC address of your router, then select Update.
  6. Set up a router connection to Telus and try to connect to Xbox Live again.
take care

Mar 15, 2008 | 2wire 2700HG-B Router (2700HGB)

4 Answers

Wireless router


What is the make and model of your router?

What type of internet access do you have (DSL or cable)?

Are you connecting the computer with a cable or via wireless?

If you have verified that the cable connections are correct then I would try to power cycle next.

1. Unplug the modem, router and turn off the computer.
2. Plug the modem in and wait 5 minutes.
3. Plug the router back in.
4. Turn the computer back on.

Let me know the details for the above questions if we need to go further.

Dec 27, 2007 | 2wire Wireless-G 802.11g ADSL Gateway

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