Just purchased the Frigidaire Side-by Side Model PHSC39EJSS1 and it was delivered yesterday. Since in the store it wasn't plugged in I didn't notice that the freezer is very dimly lit. Is something not lighting, or really is there only one light, which is behind the ice maker?
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Hello Lynn, thank you for your post!
I understand that your Frigidaire refrigerator is not making ice and items inside of the freezer are thawing out. This could be an issue with your control panel or sealed system, is there anything being displaying on the front of your refrigerator? May I also have your model number? You can locate your serial tag (which lists your model number) on the right hand wall of the fresh food side. With that information I would be able to assist you further. -Matt
My name is Peter. I am a retired field service refrigeration technician.
H1 is really HI. Your freezer is too cold. You only have one source of cooling and that is your freezer. You freezer also cools your fresh food section. Your freezer will meet its temper setting before it meets your fresh food section.
The normal setting for the freezer is -2 to + 2 degrees F. and the normal setting for your fresh food section is 35-40 degrees F. Adjust to these settings. Wait 24 hours for your system to stabilize.
If the error code does not go away or your freezer and fresh food section are reasonably within the above settings, then you need to contact the store where you purchased it.
It is not uncommon for a new unit to be delivered one day and I am there the very next.
I understand that you are seeing condensation on the rear of your Frigidaire refrigerator, FGHC2331PF. If the unit has been installed near any type of heat source you could see condensation build up. Now if the appliance is not located near a heat source, I would recommend having a technician come out to properly diagnose and repair the refrigerator. Hope this is helpful. -Matt
Note that the temperature in the freezer must be below 10 degrees F for the icemaker to cycle. The icemaker line is the smaller line (1/4") located in the back of the machine that runs from the valve to the filll tube. To test the valve and icemaker you have to manually advance the ice maker and wait for it to call for water with the 1/4" line disconnected from the valve. You can do this by getting a jumper wire, removing the cover of icemaker, which you jsut grab and pull off, and using the jumper wire insert one end of the wire into the cirle marked "M" and the other in the cicle marked "N". Leave there until you hear a click and sometimes see a little spark behind the modular head wheel. Also if you see ice in the maker that hasn't dumper and the teeth of the icemaker are facing any direction other than two o clock position, the icemaker is bad. Before doing any of the above though check the fill tube to be sure the no ice is blocking water from coming in.
Check water line just below the freezer door. This is where there is an water-line hook up that may not be connected.
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The defrost drain located behind the freezer back panel has gotten clogged. You will need to remove the panel to gain proper access to the defrost drain. After removing the ice build up you will have to also clear the tube using boiling water alittle at a time poured into the drain opening. this will open the tube up and gain proper flow again.
the fridge: If your selector knob is changing the temp but not to your satisfaction, there are some vents you can check. one will pull the warm air out of the fridg and one delivers the conditioned air to the space. Both should be clear of dirt and obstrucions. The freezer is going to depend on the products that you keep in it. A good average for year round use is 20-25 degrees