Question about Dell 1720dn Laser Printer

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Dell 1720dn takes extra blank page at end of job and jams

The printing job seems to print ok - but even if it is a one page document the printer continues to take paper and then jams when the first additional page is half out with another page in the feeder under the toner cartridge. Really frustrating.... Any ideas?
Thanks

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  • Thomas F. Schneider May 11, 2010

    Have you tried faning the paper before putting it into the tray,or  changing the weight paper used?

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There are rubber rollers that grab the paper to pull it through typically these get slick over time and will cause the printer to grab an extra sheet of paper. How I usually fix this problem is to check and see if the rollers are slick if so then I take an Emory board to them to rough them up just a little bit. I have also in the past used clear finger nail polish on the roller and that has helped. I would apply a bit of the clear polish to the roller, if it did not work then I would take the Emory board to it.

Posted on Feb 20, 2009

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1 Answer

Prints blank page


Have you checked the print que
Printer problems can be a real hassle.
From time to time, due to document layout or settings on your computer, in your software of choice, or even on your printer, a blank page may get "printed" with the rest of your document.
Fortunately, this issue is a simple one to troubleshoot.
Click "Print Preview" when you are finished with your document and ready to print.
Observe your document.
If you see an extra, blank page, you have created a second page.
To delete the second page, close Print Preview, go back into the document and eliminate any blank lines in your documents that you may not need.
You may also find an inadvertent page break at the end of your document.
Place your cursor on its symbol and delete it.
Locate the symbol by clicking on the Show Formatting paragraph icon in the toolbar.


Circumvent this "ghost page" if you do not see a second (or additional) blank page in Print Preview.

Specify the number of pages you wish to print, within the Print dialogue box.
This is typically done by selecting the "Print From" option, then entering the page numbers desired.
If your document happens to be ten pages (without, of course, that final blank page), then enter in the "Print From" field the numbers "1-10".
This will print only pages 1 through 10, without an eleventh (blank) page.


Jul 11, 2013 | HP Deskjet 5940 Photo InkJet Printer

1 Answer

Hi our dell 1720 printer has been printing hundereds of pages of nothing but gibberish since saturday. At first I thought it was trying to print a file someone deleted before cancelling from the que but...


I've found when this happens to our printers after we reload the driver the printer prints fine. You may not even need the disk. You can go to the Advanced tab in the printer properties and the driver should still be loaded on the PC's hard drive.

Jul 08, 2010 | Dell 1720dn Laser Printer

1 Answer

The printer prints a blank page with a line of gibberish in the upper left corner before it prints the real page.


Can you send me a "print to file" of the failing document.

At first blush it can be either of two things.

1) The preceding print job did not properly clean out the printer's memory.

2) The new print job, has data or a busted escape command in it that is being treated as printable data.

Send the print file to don.farr@hotmail.com and I'll read through the document header to see what's going on.

Don

Mar 02, 2010 | Dell 1720dn Laser Printer

2 Answers

My Dell 1720dn constantly has paper jams. A


I am having the same problem, did this get resolved?

Dec 02, 2009 | Dell 1720dn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.


Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Feb 24, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell Laser Printer 1720dn Will only print test pages. When attempting to print a document, I click on 'Print', and the command is sent to the printer que, but the printer doesn't print. I've tried deleting...


Check that the correct printer is set as default. Also use File Print so that the selected printer is shown rather than using the Print button. If the test pages are being printed from the computer then the communication is working.

Dec 31, 2008 | Dell 1720dn Laser Printer

3 Answers

1720dn dell


Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.

With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.

Sep 15, 2008 | Dell 1720dn Laser Printer

2 Answers

Printing blank page at the end of every printing job


Hi Keren,

1) Are you sure it is the printer, not the software application ?

Try printing a single "Hello World" message from "Notepad"

If there is no blank page at the end of it, the problem is in
the specific software app: Office, Word, Excel, etc...


2) What application are you printing from?

a) Check the page and print setup.

b) Make sure the application's "page size" and the printer's
paper size are consistent. Pay special attention to
metric paper sizes vs English:

E.g. A4 vs Letter

If the page with margins is bigger than the paper, it will
generate a new page, even though there are no visible
characters on it.

c) Check the print margins within the page setup:
In MS-Office: File ---> Page Setup --->

d) Add a single character to the very bottom of your
document, and see if it wraps around onto the last page.

Microsoft office applications are notorious for wrapping
the last PARAGRAPH character onto the next page if
it does not quite fit onto the paper.

e) if you are using MS WinWord, go into options and set it
to display all special characters:

Check to make sure that there are no page-breaks at
the end of the document.

Also look for extra paragraph marks/ carriage returns,
and check the format settings on the last paragraph
mark in the document:

Page brake before...
Keep lines together ....
Widow and orphan control ...

which can cause the last paragraph mark to generate a
new page. If the last paragraph mark is not formatted
the way you want it, make sure that you save the
TEMPLATE after you change it, since this is the
DEFAULT setting for all new documents.

Finally it is also possible for Windows applications to look
different on the screen than the final print due to small
(but cumulative) True Type Font (TTF) computation erros,
such that a 10 page document on the screen can actually
page-split in weird places printing as 11 pages.

====
I have the identical model of printer, and it does NOT seem
to have any settings for printing banners or adding separator
pages, at least not in my printer driver, but this is NOT to say
that the applications you are using are not causing this
problem.

I hope this gets you started.

Please rate my answers.
Martin


Jul 01, 2008 | Brother HL-2070N Laser Printer

1 Answer

Printer prints first page with strange nonsensical characters


I would move the printer to another computer. See if the problem follows. I have seen the issue a few times with issues in normal.dot but also in other office applications.

Problem I'm fighting with on my 1720 is its printing extra pages between pages. basically print a 5 page document and get an 8/9 page final with the extra blank pages. Think its a user error but could be machine related. going to try it on another PC and see what happens.

May 28, 2008 | Dell 1720dn Laser Printer

1 Answer

HP IIIp prints extra blank pages


HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.

Hope this helps
Thanks J

Jan 28, 2008 | HP LaserJet IIIp Printer

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