Question about Xerox WorkCentre M20i All-In-One Laser Printer

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Copy Problem Xerox M20i multifunction. Copy mode copies light. Toner is OK. Prints fine. Scans fine. Reset the shadow adjustment. Cleaned scanner mirror. Text is light and looks like an outline font. Lighter portions of an image barely prints, even with the darker selector set to darkest. Thank you>

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Since you cleand the scanner and scans are fine, the other item I seen cause that problem is the power supply.

Posted on Jan 15, 2009

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2 Answers

Toner light needs to be reset, will not go off


reset your toner cartridge chip . than cartridge replica

Jun 24, 2010 | Xerox WorkCentre M20i All-In-One Laser...

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Xerox m20i scanning problems


its probably set to a low DPI.......change your dpi to like 600 when scanning

Nov 02, 2009 | Xerox WorkCentre M20i All-In-One Laser...

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My Xerox M20i has a 2inch margin missing from scans on the righthand side of the paper. This is a randomly occuring issue as some pages will copy/scan just fine and others not. Also, when this does occur,...


You may not have enought toner,or the scaner needs to be clean up!Also the laser maybe need cleaning!Other thing maybe a primary charging wire witch is up on the drum!Check this thing if u can !

Sep 01, 2009 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Copying problems


You must change the power supply

Apr 03, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Adjustment for light copies on a xerox m20i


You will need to do a couple of things, 1 remove, disassemble the scanner and thoroughly clean it, and while you have the scanner out, remove and clean the laser.
The toner cartridge may also be defective. that metering blade in that cartridge fails and causes light images also.
If you need instructions on how to remove and clean the scanner and laser let me know, I will type them out to you.
Not hard, just time consuming.
If you print out a report how does that look? If prints look fine and just the copies are light, then the mirrors in the scanner head a re probably fogged up. All the plastic in that scanner causes that same film on your scanner optics as you develop on your car windshield. Same process.

Jan 22, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Light Copies and Print


Prints and Copies are lighter? You have a dirty laser.
You said Prints were fine in other posts.
Turn the machine off, remove the 2 screws holding in the left cover and pop it off. You can do one of two things. Either take a stubby screwdriver and feel around the laser for the 3 screws that hold it in and remove them. or once again remove the scanner and remove the laser from the top. There are 5 or 6 clips on the scanner , loosen them and pop the laser into half. Clean the window, all the mirrors and you will see a polygon mirror assembly on a motor. Clean each surface of the polygon mirror with a soft cloth and some cleaner, being very sure to get them spotless.
In your earlier posts you said prints were fine. That they are also light changes everything.
You could also have a bad power supply.

Jan 09, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Have a Xerox M20i. Copy comes out light. Toner should be OK. Prints fine. Scans fine.


You need to clean the scanner. You can try doing the shading adjustment to calabrate the scanner but most likely the mirrors are hazed up. Since you can print fine you eliminate the laser.
To do the shading adjustment, you need to press in order,,, Menu # 1934, You will see a " T "on the screen, that will be the tech mode. Press the machine status, then go to maintenance, then scroll to shading. Place 5 sheets of white paper on the glass and then run the shading adjustment. turn the machine off and on, and run copies again. But most likely you will have to take the scanner off and clean it.
If you want to clean the scanner let me know, I will send you directions on how to do that. The mirrors in that scan head tend to haze up.

Jan 06, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Workcenter M20i Printing Problem


If the issue is only when you are copying, the scanner needs to be cleaned.
If the defect is on both copies and prints, and fax if you use it for that, then your problem is either the drum or toner cartridge or the laser is dirty.
I am not sure when you say you changed the print cartridge if you mean you just changed the toner cartridge or the drum cartridge.

Jun 17, 2008 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

XEROX workcenter M20i prints codes at bottom of page


someone has gone into diagnostics and enabled Status Print Engine
Fix
1. press menu/exit key
2. enter # 1931 in that order
3. engine test(diagnostic) should be displayed
4. use arrow keys to scroll to, then select engine test(status print)
5. press enter
6. press the "2" key on numeric keypad to disable (status print)
7. machine will revert to Ready to Copy
8. power off and then back on the M20
9. Your done.


May 02, 2008 | Xerox WorkCentre M20i All-In-One Laser...

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