Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Print color quality

My pictures look dinamite in the computer, but when i print stuff there is a blue hue to everything. The color quality seems to be distorted and i cant seem to adjust it out.

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  • Frank Anderson Jun 02, 2007

    i have tried every setting there is, i did suspect the problem to be in the printhead, but because its a new machine I wasen't sure, didn't know how to test it. I have a new printhead ordered thanks. the company says if it dose not work they will take it back. . . . .frank

  • Frank Anderson Jun 09, 2007

    Still waiting on a new printhead

  • Frank Anderson Jun 10, 2007

    New printhead came today and it works great. Thanks fellas



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This is ink related. I know your computer isn't telling you are out of ink, but it really doesn't know for sure. It is an estimate at best. From what you describe, either your cyan or magenta ink is out. If the ink levels are OK, then the printhead itself is not functioning properly. Invest in a new printhead (which comes with whole set of ink carts so you can still use the ones you have later.) Have seen it many times Ed About done with this forum

Posted on May 31, 2007

  • Edward Paulinski Jun 09, 2007

    Last heard you were waiting for new printhead. Hope it fixed the problem.

    Thank you for less than complemetary response to problem.



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It sounds as if your adjustments are off. Does this occur when printing from any program, or only a specific one? If any program, the setting has to be in the printer driver itself. Is there a "reset to default" somewhere in the driver? Under the "Color management" tab (Start | Settings | Printer & Faxes | Canon MP390 | Properties) there might be an "Automatic" setting - choose this. Also, go through all the tabs on the printer driver and turn off anything that might affect print output - you'd be amazed how many such settings there are. Hopefully, all you have is a tweaked setting which is causing trouble...

Posted on May 31, 2007


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