Question about Garmin StreetPilot 2620 GPS Receiver

7 Answers

Garmin 2620 my GPS worked fine up until the other day, now when i turn it on it gets to the "loading map information" page and shuts off, then turns itself back on in an endless loop, nothing happened to prompt this i have had the unit for over 2 years now and it has never had an issue? please help.

Posted by on

  • 8 more comments 
  • romanc Dec 11, 2007

    My GPS power on, display warning screen,then "Mape Update Notice" with three botton, which don't work. Unite is "Freese" and no react, for touching the screen.

  • romesz Mar 31, 2008

    Push Menu-Find buttons at start and you will see a diagnostic screen like this.
    If it says that the cornice drive is removed then you could hardly fix it your self.
    I bought a drive on eBay to replace the old one, but so far I still could not do it. Ended up buying a Garmin Streetpilot 2610 at eBay

  • Anonymous May 22, 2008

    Yup, keeps recycling, when trying to load maps. Can hear hard drive clicking, Garmin supported my thery, unfortuneatley that it needs a new hard drive $275 for refurb, hardly worth it.

    That's why I love my 2610, only a CF card.

    Has anyone been able to by-pass the hard drive with a card reader? even if it has to hang off the side?

    Takes 10 mins to pull the unit apart, I did it last night & was wondering if another storage media could be installed?

  • maxmolly May 23, 2008

    I have the same problem except it is intermittent. Sometimes it works

  • Anonymous May 25, 2008

    Same problem, Assume Ill have to scrap perfectly good unit because of hard drive problem, Also a pain as i updated the maps 4 months ago, I assume Ill loose this also. Pity no universal place to send units to be used as parts, what a waste. R Conlon , Ireland

  • Anonymous Jun 02, 2008

    I have the same problem of the screen recycling. I was curious to know if there is a way to reboot the hard drive? It is such a disappointment that the system crashed with no warning or rationale.

  • dcmccubbin Sep 05, 2008

    I have the same problem with my 2620. Worked fine until I tried to laod the City Nav 2009. Tech Support said to copy a large map to the unit - which I did. Now it keeps recycling. Diag screen says the Cornice Drive is Removed.

  • danhill1088 Nov 15, 2008

    Had it for 5 years... start screen and warning page, then loading maps, powers down, loops over and over, makes a soft clicking sound every second or two during process .. im ready to go buy a cheapy, paid 1100 for this one. Worked fine until yesterday, posted 11-14-08.

  • simondj39 Mar 06, 2009

    My Garmin 265T did the same thing after only 1 week from new. I drove kids to school with unit working on where am I map and then after 5 minutes returned to car and unit started looping. I had updated maps and speed camera database at weekend but unit worked fine for 3 days then suddenly went.

    I have returned unit for replacement but interested to see if can be prevented or is it to do with updating maps. I shall leave update this time and put on long term test

  • cemlub May 16, 2009

    I have the EXACT same problem! Anyone know a fix?



7 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I called Garmin support and explained the problem (whic, fo me, began with trying to load the 2009 map I had just bought). Garmin Tech Spt said my unit probably had a bad hard drive. They provided a RMA #, I sent the unit in for repair and they sent me a new/refirbished unit.

Posted on Nov 15, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Be careful, it restarted my brand new desktop mega computer, and a message came up, "recoeverd from a serious problem, notify Microsft." Dont think that was a very good thing for my computer. Did it twice.

Posted on Nov 15, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert whose answer got voted for 20 times.

  • Expert
  • 174 Answers

I was able to replaced the defective drive with a MPIO HS100 1.5GB cornice drive.

See link for addition write up.

Posted on Jun 02, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 22 Answers

I have the same issue. The hard drive in the GPS is gone. The only way to fix is to send the unit in to Garmin for repair. It costs $275. It is cheaper to buy a 2610 at eBay. I just did that. It is identical to the 2620 with the exceptions of the removable CF card. It is lot better and longer lasting device.

Posted on Mar 31, 2008


I had same problem .called garmin tech support 1-800-800-1020 was told bad hard drive .sending me a new one

Posted on Nov 15, 2007

Http:// go to these sites for updates and manuls

Posted on Aug 30, 2007

Still no fix, trying to find the original box so i can hook it up to the computer

Posted on Jun 16, 2007

1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Garmin nuvi 270 won't turn on

Stuck at the loading maps screen is often caused by a corrupted map or flash drive. The drive must be accessed in order to restore the corrupted map file or flash drive. More information can be found here:

SHARCNET USA Out of Warranty GPS Digital Camera Repair Center

Apr 26, 2014 | Garmin NUVI 270 GPS Receiver

1 Answer

The garmin 2620 will not load maps

You are caught in a loop most likely caused by a failed microdrive. Search Garmin 2620 cornice for a thread that is likely to provide the information about the failure you are experiencing. In short, if it is the Cornice drive that has failed you will find it very difficult to repair, if not impossible depending on your level of expertise and ability to find a used part for repair as the drives needed are no longer manufactured or readily available.

Aug 03, 2009 | Garmin StreetPilot 2620 GPS Receiver

1 Answer

Garmin 2620

connect your GPS to your PC and load your local maps to the hard drive. Maybe update your firmware as well. Good luck.

May 04, 2008 | Garmin StreetPilot 2620 GPS Receiver

3 Answers

Map update gone bad

Connect it to a PC and delete the map(s) using windows explorer.

Oct 20, 2007 | Garmin StreetPilot 2620 GPS Receiver

1 Answer

Garmin streetpilot 2620

There is no reset button. Every time you turn off your Garmin and turn it back on it reloads everything fresh. What is likely the cause of what you are experiencing is a failed Cornice microdrive. It is near impossible to fix with the parts available today (May 2010) and it is more time management and cost effective simply to purchase a working 2610 from a third party site, or to purchase a new unit from the store that is still supported. In addition to the parts issue Garmin discontinued Map support for the 2620 (and 2610) in 2009.

Oct 14, 2007 | Garmin StreetPilot 2620 GPS Receiver

1 Answer

Garmin Streetpilot 2620

Most likely your hard drive is gone bad. Push "menu+find" buttons then turn on, you will get diagnostic screen, it will show if your cornice drive is bad. It will say"Cornice Dive removed"4f3efc6.jpg

Sep 23, 2007 | Garmin StreetPilot 2620 GPS Receiver

3 Answers

Garmin Streetpilot 2620 Goes not go to maps

I would like to know the same thing! My father has the same unit and he updated his with version 4.80 & web updater (both free) on garmin and it solved his problem. I believe my problem is that my North America v8 did not install properly. ????? well see

Aug 25, 2007 | Garmin StreetPilot 2620 GPS Receiver

7 Answers

GArmin 2620

In February I posted that I will replace the cornice drive on my 2620 because I had this problem 019d1f6.jpg Well I did that, but could not fix the problem. Garmin is asking $275 to replace my unit, I did not wanted to pay them that much. So I bought a 2610 at eBay for a $100 and don't have to worry about hard drives any longer.
To get this screen on a GPS push "menu+find" and then turn on unit. It will show this diagnostic screen.

Jul 06, 2007 | Garmin StreetPilot 2620 GPS Receiver

Not finding what you are looking for?
Garmin StreetPilot 2620 GPS Receiver Logo

854 people viewed this question

Ask a Question

Usually answered in minutes!

Top Garmin GPS Experts


Level 3 Expert

84540 Answers

Jean-Luc Steffann

Level 2 Expert

83 Answers

Sheldon Dedek

Level 3 Expert

909 Answers

Are you a Garmin GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides