Question about HP PSC 1510 All-In-One InkJet Printer

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HP F380 All in One - Scanner Cant Scan, Photo Copy. but can print

I got an HP F380 Printer, and got some prob on it. The Scanner and Photo Copy function is dead. How can I make it work.... the printer prints....maybe you can help me with its scanner pcb design and details... I tried already to change the sensor with the mouse sensore and it works, but it still has a little error....

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I need a some more information from you. What is the exact error message your getting?  In the mean time try this and report back.
Try this first, shut your system all the way down (computer) then once the computer is shut down, turn your printer off and then boot your computer system back on, disable all running programs and then turn on your printer and report back what has happened, try your functions and see if the all in one works or if you get an exact error message. Sometimes it can be a driver conflict or a bad bulb, I am not sure until I can get back some more information from you.

Posted on Jan 08, 2009

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1 Answer

I have set up my deskjet F380 (i think) it will photo copy scan but when i go to print a page from my pc it prints out blank


can you successfully print a test page? Have you checked to see if you have removed the protective tape from the ink cartridges?

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I can't scan a photo or document


Hi,
If you want to scan open Microsoft Word and go to Insert -> Picture -> From scanner or camera.
You can do the same with Paint. Go to File->From scanner or camera.
Then you will select your scanner and scan your document or photo.

Feb 10, 2010 | HP DeskJet F380 All-In-One Printer

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My hp dekjet F380 all-in-one


Do not place any paper on the scanner and open the lid and press scan button and check if the light glows and moves forward and backward. If the light does not glow its a problem with scanner light.

Also try to uninstall and reinstall the printer drivers.

Else please refer the weblink given below

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00704831&cc=us&lc=en&dlc=en&product=1128296

Jan 20, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

My hp deskjet printer can not copy or scan


Error message?
Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone.
Did it work? if so... there's something wrong with the HP software, re-install.
That machine takes copies without the computer on, so, it should work.

Sep 12, 2009 | HP DeskJet F380 All-In-One Printer

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The scan function on my HP F335 is not going to the computer


Install the scanner software and configure the tool that when u press scan button that should envoke the scanner software iin the computer

Aug 25, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Have a hp f380 all in one deskjet printer with M/S Vista OS


Hi,

Ofcourse, if there is any software or patch, there will be free on the HP website. However, as you have mentioned, that you are able to print, that shows that the printing software is working fine, to test the scanning part, please confirm that you are able to make a copy or not from the front panel of the printer by placing a text document on the scanner bed, close the scanner lid and then press color copy. If you are able to make a copy fine, that shows that the printer functionality is working fine.

The issue could be with the communication or with the scanning software. To check the communication between the printer and the computer, perform the following steps on the Windows XP computer or Vista computer, be sure that the printer should be connected directly to the computer via USB cable at the back side of the tower without any USB HUB, as you are using a Deksjet F380, it is a USB connectivity printer.

XP:
Follow the below steps to Scan using WIA (Windows Image acquisition)

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Vista:
1. Press Windows logo and R on the keyboard*.
It will open a small run dialog box at the bottom left corner of the screen.
2. In the Run box type WIAACMGR and press enter.
3. Follow the onscreen insturctions and complete the scanning.

If you are able to scan fine using the above steps, then it shows that there is a communnication between the printer and the computer.

Please get back to me with the exact error message you are receiving when you try to scan from the computer, as to scan from the printer you should be able to scan fine from the computer (i.e., From HP Solution Center/ HP Director). So that I can assist you in much better way.


With Regards.
Mike.

Jul 03, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

I can print and copy, but not scan with HD F380 using Vista. Help


Ensure any program that came with the scanner is installed on the computer and running (open the program).

Jan 29, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

My printer cant scan and copy


Not sure what OS you are using, but make sure proper driver are install. Try read below link it might be helpful to resolve your problem
http://etech.maiila.com/hp-deskjet-f380-driver-manual-and-software-download-including-for-vista

Jan 16, 2009 | HP DeskJet F380 All-In-One Printer

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F380 hp all in one


This issue occurs if the scanning files are not installed properly. Once search for the hpqscnvw.exe file and try to scan from there and check for the result. If you are able to scan then download scan diagnostic utility from the hp.com and run it. If the issue persists reinstall the software.

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9 Answers

HP Deskjet F380 All-in-One Compatible with vista


I had the same problem. I could print, but not scan.

However, if you open up Paint and go to file and scan, it will scan your document. For some reason, using the scan button on the printer itself will not work with Vista, but using Paint will. I also heard that using Windows fax and scan will also work.
good luck

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