Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

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Quantum Leap Globe -Needs to order new probe(pen)

Hi! I live in Singapore. I need to order a new probe(pen) for my daughter Quantum Leap Globe.Please tell me how to order and pay.

Thank you.

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  • dolphinsiah Jan 08, 2009

    Thank for the great help!!! I will try to contact Eric from Philipines

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Philippines Ban Kee Trading, Inc.
Eric Bautista
tel: (632) 371-9978 ext. 114
email: ericb@pacific.net.ph
This appears to be the international distributer for those toys in your country. perhaps they will be able to assist you in finding a pen.
Did she lose the pen or it stopped working ?

Robert

Posted on Jan 07, 2009

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Hi, We live in Australia and I am having difficulty finding the Leap Frog interactive globe. Big W used to sell them. I also require a replacement pen. The US site won't deliver outside the US. ...


Hi Dani,
I've seen these units in BigW and Myers in Brisbane. We bought one damaged which I fixed by replacing some capacitors, if the reason you want a replacement pen is because you have one that stopped working it's possible the capacitors are just worn out, they have a limited life. If you know someone handy with a soldering iron they can be replaced for a few dollars in parts, but an hour or two of labour!
Opening the globe is a bit tricky so feel free to contact me for advice. I can be contacted by the feedback form at www.flowershop.com.au rather than posting my email address to all the spammers of the world. ;)

May 09, 2011 | LeapFrog Leapster Electronic Book:...

1 Answer

The pen hs stopped wotking on our leap frog globe


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Nov 19, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

I have the leapfrog explorer globe #40002, I need a replacement pen for the globe


Hello,

If you live in the US, the Consumer Services number is 1-800-701-5327.

They will help you order a new pen.

Thanks for using Fixya.

Nov 17, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Leap frog globe pen replacement


The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

Jul 25, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Need new pen for globe


You will have to contact them at this address for a replacement:

http://www.leapfrogexplorerglobe.com/contact.php

Jan 14, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

I need to order a replacement pen for my leap frog globe


Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Jan 14, 2009 | LeapFrog Leapster Electronic Book:...

2 Answers

I need to order a new pen for Leap Frog's Junior Explorer Globe


Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

Dec 29, 2008 | LeapFrog Leapster Electronic Book:...

1 Answer

Need new pen for globe


Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

Dec 17, 2008 | LeapFrog Leapster Electronic Book:...

1 Answer

Pen won't work on Quantum Leap Exporer Globe


ok, last night I was doing some research on my daughters leapster, its not a quantum leap, but maybe can be fixed the same way. I found out that you can "recalibrate" the machine. I used the instructions for the leapster, but here is what they said about the Quantum:


Turn the power on. Wait until you see the "Home" screen.
Find the small hole in the back of your Pixter unit above the battery compartment door. That’s the calibration hole.
Insert, push and hold the stylus in the calibration hole. Turn Pixter over so that you can see the screen. When you see two plus signs, remove the stylus from the calibration hole.
First touch the plus sign in the upper left corner with the tip of the stylus.
Then touch the plus sign in the lower right corner with the tip of the stylus.

GOOD LUCK, HOPE THIS WORKS FOR YOU, I ALMOST THREW MINE OUT TOO AND NOW IT WORKS.

Nov 19, 2008 | LeapFrog Leapster Electronic Book:...

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