Question about Acer Aspire 7720 Notebook

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Acer aspire 7720-6155 overheats and shuts off under moderate use.

Watching any kind of video, flash or otherwise will cause overheat and shutdown. Linux and MS Windows Vista, happens on both.

What could be the problem and hopefully a fix.

Russ

Posted by on

  • rustybt Jan 11, 2009

    Thanks Geekman,

    I tried to get into the housing but it seems there is some
    screws or something blocking my access to opening the vented cover where the fan is. The fan is purring away and still in vista even though both cores of the cpu show activity, and fan increasing and decreasing with use, it still shuts off after a few tries on video play.
    I'm going to have to take it in and see if a repairman can break into it. I'm curious mostly about the heatsink. Something a little over my head on laptops.

    Thanks for the quick response.
    Russ


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Check to see if the fan is working, if not replace it.
If the fan is working and spinning freely, then clean the vents and remove any dust/lint.
You may need to remove the fan/heatsink off the CPU and clean off the old heatsink compound and replace it with fresh heatsink compound and reinstall the fan/heatsink.
When using the laptop, make sure it is on a firm flat surface and none of the vents are obstructed.

Posted on Jan 07, 2009

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