Question about Actiontec GT704WG Wireless Router (gs583ad3-01)

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I have AT&T DSL and want to install an Actiontec 54 mbps wireless

Can I do this? I am not very computer literate so I need lots of instruction on this.

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If the modem was pre-programmed for another service, such as Verizon, you will have to plug the modem into a wall and hold in the reset button on the back of the modem until it resets. Then load the AT&T software IF they provided you with such - the walkthrough is actually pretty good. If AT&T did not provide you the Actiontec or the software, you will have to go to Actiontec's website and download the Actiontec Installation Buddy and also follow the directions for downloading the non-proprietary version of the firmware (WARNING: do not update the player's firmware if ATT &T provided you with the Actiontec; the non-proprietary firmware will make the modem useless toward whichever service provided you with the Actiontec). Take note of the numbers taped on a sticker underneath your Actiontec - MAC Address, etc. You may need this information to complete the installation. Also, download the Actiontec manual - it will take you through the process, but it is not going to be easy to follow - know in advance that it is going to take time.

As you go through the Actiontec Installation Buddy process, it will prompt you to do a modem test - make sure the Actiontec is connected to the phone line and to your computer (via an Ethernet cable). It will do a modem test. If the modem test fails the first time, turn the Actiontec OFF, wait 10 seconds, and turn it on again. Try the modem test again - should work.

If AT&T did NOT provide you with the Actiontec, your task is going to be a bit tricky. If AT&T DID provide you with the Actiontec, it might be better to call their technical support for a walkthrough.

Good luck!

-Tha Mp3 Doctor

Posted on Jan 07, 2009

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