When I try to install print artist 22 platinum on windows vista, it just keep on working, but no window appears at all. Even at "start"-"computer" nothing happens. The dvd tray will also not open and I have to restart the computer to get the dvd out of the tray. There is nothing wrong with my dvd drive - everything else works on it and nothing wrong with the dvd, because I tried it on another computer. Please help.
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If it was a downloaded software get in touch with where you got it from. If was a boxed software. Try reinstalling it. It might suggest that it's already installed, and ask if you wish to repair or remove it.
Go for the repair option. If it still doesn't work, go for the remove option then and the reinstall from scratch.
Uninstall your current version of Print Artist, and then install it on a different directory. Also, use Run as Administrator when installing Print Artist. Just to be sure, after you installed Print Artist, right-click on it then Run as Administrator to avoid problems with Windows 7.
The most important thing to keep in mind about installing Print Shop 22 on any computer is that Print Shop 22 requires that .NET Framework 1.1 be installed on the hard drive before Print Shop 22 is installed. (Print Shop cannot work with any other version of .NET Framework.) So, the first thing that the Print Shop 22 installation process will look for is whether or not .NET Framework 1.1 is installed. If .NET Framework 1.1 is not installed, it will be installed from the Print Shop 22 install disk before Print Shop 22 is installed.
32-bit version of Windows 7:
When a 'clean' install is done of Print Shop 22, exactly as described in this FAQ
Print Shop 22 should install on a 32-bit version of Windows 7, with two incidents.
1. The "Program Compatibility Assistant" in Windows 7 will display a message which says that there are compatibility issues with Print Shop 22 on Windows 7 32-bit. To continue with the installation, select "Run Program".
2. At the end of the installation, this message will be displayed
The Amyuni Document Converter mentioned in that message is the Broderbund PDF Converter. This problem can be fixed by downloading and installing the Print Shop 22 Vista patch, which can be found here
NOTE: Even though the information on that patch site says, "Note: This patch will only work for Vista 32-bit and not the Vista 64-bit operating system," I have confirmed that the patch works quite well on the 64-bit version of both Vista and Windows 7.
It should be noted, however, that when the patch fixes the problem with the Amyuni Document Converter, the Broderbund PDF Creator 3.0 will be installed - instead of the Broderbund PDF Converter, which was installed with WinXP and earlier versions of Windows. The Vista patch installs the Broderbund PDF Creator because the Broderbund PDF Converter is not compatible with either WinVista or Windows 7.
NOTE: One Windows 7 beta user has reported that his DVD drives disappeared after PS 22 was installed on Windows 7 beta 32-bit. This is a known problem with WinVista. So, it would be a very good idea to install the Vista patch BEFORE rebooting the computer.
If your DVD drives disappear after installing Print Shop 22, the only known solution is to uninstall Print Shop 22.
Try launching the program in compatibility mode. If this is a disc you're trying to install from, click on Start, goto Computer, go into your DVD Drive, right-click the Setup's EXE file, then Troubleshoot Compatibility.
If this is just a Setup EXE file you are trying to load on your computer you can do the same. Just right-click and select Troubleshoot Compatibility.
When you're presented with a list of options, select "This program worked in an earlier version of Windows", then hit Next. Just follow the prompts and then try installing it again.
error's like this are very common and most of the time are caused by microsoft windows updates,go to the site and check first for any updates that need upgrading that don't automaticly update and see what results come up? then you can try and do your install,good luck,garnedd.