Question about Canon PIXMA MX310 All-In-One Printer

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My Cannon Pixma MX310 has "received message" in fax, but I have refilled cartridges and the printer says "ink low", I would like to print fax messages in the machine, or is there any way I can look at them from my computer?

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  • janaiott Jan 27, 2009

    This makes no sense at all....
    What is the way to completely reset my printer so I can print faxes from a refilled black print cartridge?

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Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.


Posted on Jan 25, 2009

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Cannot send and receive fax after refilling PG-40


I own a Cartridge World ink refilling store and I think that the fax not printing is Canon's new approach to kick out refills from their all in one machines. We cannot reset the ink level indicators on these cartridges and if people can no longer print faxes if their ink says it's low, then they can never use refills if they want to use their fax machine. I think it is also a way for Canon to make more money on their ink sales by making consumers buy new ink before theirs runs out. As far as I know there is no way to fix this problem.

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On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I cannot get printer to recognize new or refilled cartridges. How do I reset Cannon MX310 to see new cartridges?


You can't reset the ink level on all Canon Pixma printers.You need to turn off the function on printer to show the ink level.On most printers this happen with push resume button and hold it for 5 seconds.
The printer shows empty cartridges but it will printing.
If you put a new cartridges the printer will recognize it automatically.

Oct 07, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

On my pixma mx310 when the ink gets low it automatically holds all faxes in memory and wont print them unless i manually do it. I have a refilled ink cartridge put in that is full and it still wont let...


Current printer cartridges usually contain a chip which doesn't let you refill without using a chip resetter. It's sensing that the cartridge is out, so it won't print. If it was reset, try cleaning the contacts, carefully, with an electronic contact cleaner, or in a pinch, alcohol.

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1 Answer

"set ink cartridge" message on Cannon pixma MX310


pull them both back out. Put them back in until they click. When you put them in push them on an angle

May 07, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Cannon MX310 - Fax - Waiting for report


I had the same problem.

My INK Level was Low and I had the setting "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report would not print due to the ink level being low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed immediately, and the message will disappear.

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2 Answers

Ink is low unable to scan/fax


I had the same problem. I had just installed new black ink cartridge and had the same problem "CHECK INK" and alarm light is on. My color ink had just runned out. I was just about to go buy the color ink to see if it would fix the problem but decided to try it one more time. This is what to do..Click on the print command and a cannon message will pop up saying that you have no ink (it being the black or the color) then you will get the CHECK INK message all you have to do is PRESS the "Stop/ Reset" button for atleast 5 seconds and it will let you print..

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3 Answers

Reset Ink levels for canon mx310


How to reset Canon MX310 printer low ink signal

1. Power off the printer.

2. Holding the stop/reset button, press and hold power button also. Hold both buttons together for 5 secs.

3. Still holding the power button, release the stop/reset buton, then press the stop/reset button twice.

4. Release power button (the screen should now say 'Service Mode').

5. Wait until the power button lights steady green, then press the stop/reset button three times with a 3 sec space between each press. On the 3rd press the indicator should turn steady orange.

6. Press the power button once, (the orange light should go off).

7. Open the printer and remove both cartridges. Wait for 10 seconds. Replace the cartridges and close printer. Wait for 30 seconds.

8. Press the power button, and wait until printer has shut down.

9. Press power button to power up. The printer will feed one piece of paper, then ask you to set the language.

10. The page counter is now reset! Enjoy.

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1 Answer

Canon mx310


Canon cartridges have an intelligent chipset to prevent them from being refilled. To have them working properly you need to reset the chipset.
Try the software on this link.
If the above did not work you will need to use a cartridge chip resetter if you want to refill your cartridge.

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