Question about Compaq Laptop / Notebook Video-336970-001 (336970001) CD-ROM Drive

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CD drive is not reading.

I think that it stopped spinning. The Laptop recognizes it is there and has the correct drivers but it states that the "drive is not ready" for any and all attempts to access it. Can you tell me how to repair this myself or is it a lost cause?

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This sounds similar to what happened to my compaq. They sent me a new drive since it was shot after only a couple months. You can download Belarc diagnostic software and send them the results to see what they say - you should find it on their website.

Posted on Aug 15, 2007

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How do know the drive is not spinning the disk? 'Drive not ready usually indicates that it is a firmware/software malfunction. Reomve the drivers shut the machine down, restart re install the driver Tell me what happens

Posted on May 29, 2007


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Posted on Jan 02, 2017

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My cd drive does not recognise cds

Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
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power -up the laptop without the cd/dvd drive
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Computer freezes when cd inserted

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NO OS stated, XP the virus magnet.
why post lacking this key fact, what Operating system.?
or Linux, that is correct some came with Linux. SUSE
its 7 years old, 2 times a few, but who counts years,
well age matters..
yes, most users of PCs never leave confines of IE,
still running IE5?
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First off, no CD stated, there are vast formats for CD
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if XP is Service PACK 3 loaded? it must be.
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the software is here.

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Since it is new, I assume it is covered by a warranty. Then ask the seller where you bought it. They have to replace or check that for free.

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My Lite On DVDRW will not recognize any audio cd's...

Hi PhxROcker,

In these drives there are two lasers and two pick-up sensors. Normally in a combined head. One set is used for the DVD and the other is used for the CD. From you description it sounds like the optical sensor for the CD laser has expired! When you place a CD into the drive a small amount of information is read by the drive that identifies the disc type, manufacturer, it's status, capacity etc. If the drive cannot read this then it thinks nothing is present.

If you insert a disc does the LED on the front the the unit flash a few times while it spins the disc. Does it do this repeatedly? If it fails to read the disc does the LED stop blinking and the drive no longer spins the disc? If this is the case then your drive may indeed be faulty.

Sorry I could not be of any further assistance.


Spare head 2.

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