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HP monitor goes black and asking for frequency settings

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If you see the initial boot screen until windows boots then you may have a setting for the refresh tate too high in Windows. Try starting in VGA safe Mode by hitting F8 during boot. Once there you go to control panel, Display, settings tab,Advanced and choose monitor. you'll see a refresh rate, try setting it to 60 or 70 and see if it works on reboot.

Be sure to use the VGA option...its ugly during the session but will let you reset the rate.
Good Luck!

Posted on Jan 07, 2009


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HPL1506 The input signal from pc display foe few seconds and goes off error recommended setting - 1024 x 768 - 60Hz

It can be that your PC video resolution is set higher than 1024 x 768 @60Hz for the monitor to display correctly.

Try this per HP:
HP Business Monitors - What Do I Need to Do When the Message Sync out of Range Displays on the Monitor? ISSUE: What do I need to do when the message Sync out of Range displays on the monitor? When the video card signal exceeds the frequency allowed for the monitor, the following error message may occur: Sync out of Range SOLUTION: To avoid the message, lower the resolution or vertical frequency of the video card. Reboot the system and use the VGA mode to force the video card driver to lower its resolution. Follow these steps.
  1. Shut down and restart the system. For consumer systems such as HP Pavilion desktop PCs, push the Power button once. For commercial systems such as HP business desktop PCs, hold down the Power button for five seconds.
  2. Immediately after seeing the HP/Compaq logo screen, press F8 at system startup to initiate the bootup menu.
  3. Scroll down to highlight Enable VGA Mode , and press ENTER .
  4. After Microsoft Windows completes its bootup process, access the Display Properties and select a desired resolution, which is compatible to the connected monitor.

May 20, 2010 | HP L1506 15" LCD Monitor

1 Answer

HP F1703 Screen goes black within seconds of startup

That is either the backlight or its power supply.

This is a bit tricky as you can get it fixed under warrenty but they will likely ask you to send back the entire computer not just the monitor. It is also something that you could fix or several shops could but the repair cost really isn't much less than a new monitor. You are not stuck using an HP monitor so anything will work and you can get quite a lot bigger or better for about $120 and up. Repair cost is going to be $80-$100 so as you can see for just a few dollars more you have a new warrentied monitor.

Apr 27, 2010 | HP Pavilion F1703 17" LCD Monitor

1 Answer

I have a Philips 170S4. On startup it displays the memory check fine. Then everything goes black, the green light indicating the monitor is still on is still lit up. I can only JUST see some pictures on...

did you adjust the brightness, also in windows settings?
pls check with another monitor ,also you can check monitor with another pc or laptop
try with reset the monitor settings
also change the resolution and display frequency

Oct 03, 2017 | Gateway FPD2275W LCD Monitor

3 Answers

Out of frequency set resolution or see monitor

If you are getting a splash screen (COMPAQ) then video goes black, you can try this. Boot system in Enable VGA mode from the F8 menu and see if you get to the desktop. If you do, you can then go to display properties and adjust the resolution to the Optimal for the monitor.
If you do not get a splash screen, check you cable connections and ensure the Video cable is properly seated and no bent pins. If issue is occurring after the system was moved, also ensure that the correct video adapter connection is being used on the tower, as there may be 2

Oct 04, 2009 | Compaq 7500 17" CRT Monitor

1 Answer

Hp 2009m screen goes black - no signal

change frequency setting to 60hz from the option of graphic setting using another monitor then agin connect your problematic monitor. properties on desktop using right mouse click.
step 2.goto last tab (setting)
step3.goto advance optinion
step 4.goto third tab(monitor)
and there is option of frequency change it to 60hz save it and press enter.
now shutdown computer then connect your screen goes monitor check it.hope it works.
when screen black its mean the range of signal frequency higher then compatible frequency.

Aug 01, 2009 | Computers & Internet

1 Answer

Frequency out of range

Try to set the monitor refresh rate to Adapter Default despite of Optimal or lower rate of refresh. For this first download the manual of your monitor and check what is the highest refresh rate your monitor can suport. Then goto the display properties and set the adapter refresh rate to Adapter Default. In most cases such problem is solved. You did not mentioned the OS. This method is applicable in Windows only. (

Jul 23, 2009 | HP Compaq FS7600 17" CRT Monitor

1 Answer

I have a hp desktop model a1268c computer. after an update my computer srcreen says ''input not supported'' and the screen is blank. When the computer boots the F1 button ''setup'' works but the F10 button...

> You needs to configure your scree resolutions and other parameters.
> May be frequency rate doesn't supported by your old Monitor.
> Just attach your desktop with different monitor and change parameter to lowest frequency range. (60 HZ or lowest with 640*480 resolution)

May 15, 2009 | Computers & Internet

1 Answer

Monitor displays Msg. frequency out of range, screen is black

Start your computer and press the F8 when the manufacturer's logo screen is showing. This will bring you to the Windows startup menu. Pick "start in VGA mode" and windows will start up with video settings you monitor can handle. Then you can change your video settings so Windows will start normally with your monitor.

Mar 31, 2009 | Compaq Computers & Internet

1 Answer

HP 15 in. Flat panel Problem

plug in a different monitor temporarily, check your display settings (right click background, settings, advanced, monitor) and set refresh rate to 60hz. plug in this monitor again and see if that helps some monitors (lcd's especially) cannot handle beyond 60hz

Aug 14, 2007 | HP vs15 15"LCD Flat Panel Monitor

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