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there are only certain lock codes to try as default codes with almost all verizon phones its the last four digits of the phone number programmed to the phone also if that doesnt work try 0000, 1111,1234, 4321, and 9999 if none of those work then you will have to take the phone to a retail location and let them hook it to a flashing station and push the software back into the phone to correct the issue its free takes five mins and its a common error my suggestion once you get it fixed if you change your code formt he default always keep a text message locked to the phone with the code or a dummy contact with it in it so you can look it up if you need to
the truth is that you cannot unlock the phone for free.
There is a free site you can try out first but it is for soft unlock not hard unlock.You can use this link for the soft unlock, then trying out that with this site unlocktotalk.com/UnlockCodeInstructions.htm, you will now try out the hard unlock with the site below
Note:hard unlock is not free,You will be charged to get your unlock code. The only way by which you can get the unlock code for free is by calling your service provider and requesting for your unlock code.
If you service provider refuses to give it to you, then there is no other place where you can get a free unlock code.
Visit the link below if you are interested in buying the unlock code:
easy if she has never changed the lock code its the last four numbers of her cell number....but if she changed it there are codes to get it unlocked try google ive done this before also with my juke and i found a site that showed me how to unlock my juke im sorry i dont remember the link but it shouldnt be hard to find...