Question about Computers & Internet
You should have a toolbox utility which will allow you to troubleshoot these settings. Before doing that I would pull the cartridges out and make sure the packaging covers are completely removed from the ink cartridges.
Let me know if this helps
Posted on Jan 07, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Try to re-seat the cartridges in the printer. Open the printer
cover > remove the cartridges > close the printer cover > re-brick you
printer by pulling out the power supply - black box behind the printer where
the power cord is plugged in, and re-plug after 10 seconds. When the printer
turns on, reinsert the cartridges and close the cover. Try to print a document
again to verify that the problem is fixed.
If that doesn't help, the problem could be due to a clogged print
cartridge nozzle. Please follow the steps below to fix print quality issues
with your model:
From the Maintenance tab, select Clean to fix horizontal streaks.
Your printer will then print a page forcing ink through to clean the print
After printing the test page, try to print a document again to
verify that the problem is fixed.
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